ACROSS Academy

Omnichannel is no longer optional. For shopping malls, it has become a question of competitiveness. A wake-up call by Cliff Pfefferkorn, Founder and Managing Partner of eStrategy Consulting and lecturer at the ACROSS Academy.

Strategic foresight rooted in human needs can deliver essential insights for retail and placemaking. Elisa Cecilli, Strategic Foresight Senior Associate at Portland and Perkins&Will, in conversation with ACROSS.