ACROSS | The European Retail Real Estate Magazine

Center Management
by ACROSS EDITOR

The Yin and Yang of Shopping Centers

The way malls co-exist with their immediate surroundings is currently undergoing a fundamental structural change–on a multitude of levels.

by ACROSS EDITOR

The leisure formula

In every article that I read, in every discussion that I have, and in every forum that I attend, everyone continuously repeats that the times of those traditional concrete boxes full of standardized shops are over.

by ACROSS EDITOR

Increased appetite in Sweden

Grosvenor Europe knows that, with the rise of e-commerce, it is essential to provide a full shopping, leisure, and dining experience to meet guests’ needs. They are thus implementing appropriate measures - for example in Sweden.

by ACROSS EDITOR

THE “FULL SERVICE” CIRCLE…

Most people who have worked in the hospitality industry understand the “full service” circle. This describes how we have to work hard for our guests to provide them with exactly what they want, whether in a restaurant, bar, or hotel, by working as a team.

by ACROSS EDITOR

Place changers

theleisureway column by Gastón Gaitán.

by ACROSS EDITOR

Do you know your customers?

How Big Data, mobile devices and social media revolutionize traditional customer retention management.

by ACROSS EDITOR

Big data and new metrics in shopping centers

Visitor traffic and sales are now insufficient for understanding a shopping center’s evolution. New metrics now prevail: tools that allow us to know more about our visitors and their behavior, such as how they interact with our brands and with other competing centers. Such insights are key in an environment of global economic digitalization.

by ACROSS EDITOR

The Leisure Mosaic

It’s cooler here than in the square and the square has been left quiet by August, as the beach has become the destination. I confess, it’s the shade that brought me in.

by ACROSS EDITOR

The Role of Shopping Centers in a Sustainable Future Society

Initially considered the “icons of consumerist society,” shopping centers are now becoming lighthouses of energy efficient systems and sustainable architecture.

by ACROSS EDITOR

Big brother reloaded | retail technology at intu

Audience recognition cameras in intu Victoria Centre in Nottingham will ensure that customers receive personalized content.

by ACROSS EDITOR

Tally 4.0

The history of counting customer frequency appears to lead to blanket Wi-Fi coverage. This makes it all the more surprising that coherent Wi-Fi strategies are still the exception rather than the rule among German retailers.

by ACROSS EDITOR

DRIVING LEISURE INNOVATION

Innovation is a “buzzword”—and buzzes around theleisureway’s studio like a bee in a car.

by ACROSS EDITOR

IT IS ALL ABOUT PLEASURE…

Foodservice Column by Jonathan Doughty, Regional Director & Head of JLL Foodservice Consulting.

by ACROSS EDITOR

Digital Prospects for Shopping Centers

Around 50 retail real estate industry experts met in Frankfurt for the second “innovation incubator.” The theme of the workshop hosted by the German facility services expert Wisag was “Digital prospects for shopping centers and retail properties.”

by ACROSS EDITOR

The new power couple

How to build a stronger relationship between developers and retailers.

by ACROSS EDITOR

Circling the square

Are you sitting comfortably? Are you relaxed, open to ideas? Willing to disconnect and get some “you time”? Let theleisureway (TLW) take you away.

by ACROSS EDITOR

IT IS ALL ABOUT PEOPLE…

Foodservice Column by Jonathan Doughty.

by ACROSS EDITOR

Retail is leisure and leisure is retail

I’m with my theleisureway colleagues, Pablo and Carlos, in a place in the old center of Zaragoza. It’s a tapas bar, I confess, but I might justify it by saying that it would tick a lot of boxes as one of Ray Oldenburg’s “Great Good Places.”

by ACROSS EDITOR

IT IS ALL ABOUT STOMACHS…

So, we have arrived in 2017, the world is changing again and this year promises to be one of the most “interesting” for a long, long time.

by ACROSS EDITOR

TAKING HOME MORE THAN YOU BOUGHT

So, here we are at the pre-Mapic breakfast. There’s the chat, the stronger-than normal-coffee, and most have ordered an omelet with the inevitable comparison between French and Spanish recipes. But there’s technology on the table and the conversation turns to client appointments and strategy. Then: A last-minute panic fumbling with ID badges and we are inside Mapic.