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European retail sales have declined in the month of October as consumers struggle with the increased cost of living. However, the real effect will become the new reality in 2023. During Christmas season, shopping places such as the shopping centers managed by the Austrian SES have performed very good. One reason is the focus on a positive customer experience.

Finnish retail real estate tech company HyperIn’s latest mall retailer data shows that sustainability-related tenant offers have risen significantly in 2022, with the word green appearing in up to four times as many offers over the last year. The trend is an indicator for retailers on ad targeting, pointing towards an increasing share of ads for green products and experiences.

Meeting customer expectations for omnichannel experiences is key to the success of the mall of the future, argues Peter Tonstad in his PropTech column. His company, Placewise, is heavily investing in products in order to address the longer-term expectation that shopping centers will become true omnichannel offerings.

Ukrainian Council of Shopping Places, a member of the European Council of Shopping Places (ECSP), has published a report providing insights on how retail destinations are adapting to the war and the impact it is having on the market. This report, which is exclusive to ACROSS, calculates losses and damages suffered by the shopping centre industry, retail turnover losses and shows reopening plans for some shopping centres.

While the pandemic inevitably slowed the growth of the outlet market last year, most centers are performing surprisingly well, as a report by Ken Gunn Consulting for MAPIC also notes. The industry is proving that experience and flexibility are key to a successful retail formula. As a result, key players, in particular, are confident that the current challenges can be overcome.

OUT NOW – LATEST ISSUE! +++ RE-THINK! – How to reassess development, invention and communication in retail real estate. The real estate industry has been in a state of change for a few years now: increasing online retail, the move to multi-channel, changing logistics requirements, a strong emphasis on entertainment, a much higher level of diversity in retail, and last but not least, the big issue of ESG. “Re-think” – is the order of the day.

The leading owner-operator that is redefining the outlet shopping experience with a portfolio of eleven premium outlet centers in nine European countries – has had its Long-Term Issuer Default Rating (IDR) and senior unsecured rating of BBB+ with a stable outlook affirmed by ratings agency Fitch Ratings.

At a time of record high inflation and rising interest rates, consumers are expected to spend less on virtually everything for the foreseeable future. Naturally, companies are focused on operational efficiency and cost cutting. Both investment and innovation are often deferred or postponed.

VIA Outlets has achieved a 5-star rating in the 2022 GRESB (Global ESG Benchmark for Real Assets)—for the third consecutive year. This year’s five-star score is the highest possible score and recognizes VIA Outlets as a true leader in sustainability, placing it amongst the top-rated operators in the global real estate industry.

UK top 25 shopping center, Festival Place, celebrates its 20th anniversary this week. Under the ownership of AEW Europe, the 102,000 sq m scheme has established itself as the leading retail destination in Hampshire.

People are key to the success of a retail company. However, in order to ensure operational excellence, new approaches to employer branding are needed in the retail sector. The shortage of skilled workers has been a topic of discussion for some time. The effects of the pandemic have exacerbated the situation in many industries.

Orion Capital Managers has announced a number of significant lettings at its Telford Centre, so helping footfall to recover back to near 2019 levels at the 92903 sq m destination.

The renovation of Angel Central Shopping Center in London is a great example of why the community should not only be involved in the selection of the offer but also in architectural decisions. This article was created as part of reporting on the ACROSS readers’ trip to London in cooperation with the ACSP.

Ted Baker, the global lifestyle brand, has signed a 10-year lease on 307 sq m at Basingstoke’s Festival Place. The new store will be located on the ground floor and stock Ted Baker’s full range of womenswear, menswear and accessories.