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Service and Information Needs in Retail Parks

From May to June 2016, facility management employees in 11 German retail parks recorded what concerns visitors, store employees, and suppliers had for them. Here are the results and the conclusions facility service supplier Wisag draws from them.

eCommerce in Germany: Highly Variable Regional Potential for Product Lines

The distribution of online potential for product groups such as food, clothing, consumer electronics and DIY items differs substantially from region to region. Recently GfK published its findings in the first-ever study on regional online potential for 17 product groups in Germany.

Retailing at your leisure

We know that as consumer habits in the UK and beyond evolve, our customers no longer see leisure, shopping and dining as completely distinct activities. And they’ll also not think twice about switching back and forth between online and offline channels to explore, share ideas or buy.

How insight drives intu forward

With an unrivalled digital offering, an annual footfall of 400 million and two thirds of the UK’s shopping population living within 45 minutes of one of our centers, intu’s scale means we don’t just see the big picture, we are the big picture.

Gastón Gaitán, Manager and Director of theleisureway, Image: theleisureway

Leisure through the looking glass

Meeting point, family experience, lifestyle center, wow, more than shopping, dynamism, part of the community. Words, words, words… Believe it or not, all of them talk about leisure, but need to be organized and planned accordingly. How? Let’s discover together.

Revitalized & quarterly oriented

The EHI Retail Institute recently presented the German “Shopping Center Report 2016.” It reports that only four new projects will be completed this year. Revitalizations and neighborhoods centers currently prevail.

All-rounder iBeacons

iBeacon technology provides shopping center operators and retailers with useful services. First and foremost among these is to increase stores’ sales, but their potential uses extend well beyond that.

Going from brick to omni-channel: A retail reality

“Brands have to touch every step of the customer journey and online shopping must be part of a 360° digital environment that fully integrates new digital tools into all aspects of the ‘traditional’ business model.”

Development Stores: Omni-Channel Age

The ever-growing e-commerce trade is having a significant impact on bricks-and-mortar stores: Omni-channel services an integral part of store concepts, retailers continue to “trade-up” their market presence, as more and more online merchants are opening stationary shops.

How Cinemas Can Overcome the “Sofa Trap”

The media are currently full of reports on VoD, (“video on demand”) services. These reports hardly distinguish between pay-per-view and subscription services or between these and the streaming of live events. Nevertheless, this trend, combined with the ever-improving quality of normal smart TV devices – never mind that of integrated home entertainment systems – would seem to suggest that cinema is in grave danger.

Turnover turbo for shops

The mobile app shopkick aims to turn shopping into a kind of mini vacation. ACROSS spoke with shopkick co-founder and CEO Cyriac Roeding about bonification systems and the future of retailing.

How an airplane raises visitor frequency

theleisureway is dedicated to the creation of leisure experiences in shopping centers. A case study carried out by the Spanish company shows how it optimizes malls’ leisure offers for children and raises visitor numbers.

Transport hub with a new shopping dimension

The Istanbul New Airport is set to become the largest of its kind worldwide. Its opening is planned for the end of 2018. Around 53,000 sq m of retail space will sweeten passengers’ stays there.

Lar España’s investment fever

Miguel Pereda, Board Member of Lar España, announced new transactions over the upcoming months in an interview with ACROSS. The Spanish company intends to invest more than €1 billion before the end of this year.

Leisure: challenge and opportunity

theleisureway is a Spanish company dedicated to the creation of leisure experiences that are unique, innovative, tailor-made for shopping centers, and have the sole mission of satisfying customers to make sure they come back.

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Shaping Spaces: Top Placemaking Projects of 2025
Across the globe, developers and architects are reimagining what it means to create “retail space.” The projects featured in this special edition, selected by leading industry experts, represent more than just successful developments; they are blueprints for the future of how we live, shop, and connect.
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