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“Brands have to touch every step of the customer journey and online shopping must be part of a 360° digital environment that fully integrates new digital tools into all aspects of the ‘traditional’ business model.”

The ever-growing e-commerce trade is having a significant impact on bricks-and-mortar stores: Omni-channel services an integral part of store concepts, retailers continue to “trade-up” their market presence, as more and more online merchants are opening stationary shops.

The media are currently full of reports on VoD, (“video on demand”) services. These reports hardly distinguish between pay-per-view and subscription services or between these and the streaming of live events. Nevertheless, this trend, combined with the ever-improving quality of normal smart TV devices – never mind that of integrated home entertainment systems – would seem to suggest that cinema is in grave danger.

The mobile app shopkick aims to turn shopping into a kind of mini vacation. ACROSS spoke with shopkick co-founder and CEO Cyriac Roeding about bonification systems and the future of retailing.

theleisureway is dedicated to the creation of leisure experiences in shopping centers. A case study carried out by the Spanish company shows how it optimizes malls’ leisure offers for children and raises visitor numbers.

The Istanbul New Airport is set to become the largest of its kind worldwide. Its opening is planned for the end of 2018. Around 53,000 sq m of retail space will sweeten passengers’ stays there.

Miguel Pereda, Board Member of Lar España, announced new transactions over the upcoming months in an interview with ACROSS. The Spanish company intends to invest more than €1 billion before the end of this year.

theleisureway is a Spanish company dedicated to the creation of leisure experiences that are unique, innovative, tailor-made for shopping centers, and have the sole mission of satisfying customers to make sure they come back.

According to CBRE, global shopping center development continues to accelerate, with a total of 11.4 million sq m of space opening in 2014 compared with 10.6 million sq m in 2013.

The Polish Council of Shopping Centers and Toolbox Marketing teamed up for a social media benchmarking project.

In a field study with Gerry Weber, Zumtobel was able to confirm the influence of lighting in shops. The optimized lighting concept led to a 10% increase in sales. This practice test, in which the lighting preferences of seven different customer groups were analyzed using a neuropsychological target group model, was a continuation of an earlier laboratory experiment.

A recent study by EHI and Statista shows that the rapid growth of the e-commerce market in Germany is over for now.

Legislation forcing all retail shops to close on Sundays entered into force in Hungary on March 15, 2015; most shops are forced to close on Sundays and at night.

If it is true that a shopping center has to be a distinctive brand, then it needs the right Christmas decoration. “Never from the catalog, never off the shelf” is First Christmas’s motto. The decoration specialist therefore produces no catalogs, instead featuring a large design department with interior designers, lighting designers, and set builders.