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Management

LATEST TRENDS AND PROGRESSES IN ASSET AND CENTER MANAGEMENT

The Covid-19 pandemic brought massive changes to the entire retail real estate and placemaking industry. A lot of negative developments, but also a number of opportunities and possibilities for the future. We asked the following industry experts to share their opinion on the matter.

As a Member of the Management Board of the Spar Group, Marcus Wild has been responsible for real estate, the sports retail chain Hervis, and business process management since January 1, 2021. He is also responsible for SES, a shopping center subsidiary, which he steered to market leadership in Austria and Slovenia in his role as CEO. In this interview, we speak with an industry player who has “switched sides”.

The primary focus remains on preventing further vacancies, reports Christine Hager, Managing Director of the redos Group. For the most part, the goal is being met by means of interim leases, for example, for pop-up stores, service concepts, and coronavirus quick-test centers.

A look at Australia: A “Hospitality Mindset” to drive sales and deliver positive experiences in spite of Covid-19.

Most experts in the European placemaking industry have adopted a consciously positive stance with regard to the recently commenced business year.

Although empty shop windows have always been part of running a shopping center, there are more around than most center managers might like. The good news is that they are opportunities to create bite-sized experiences that support the trend towards “shoppertainment”.

The most difficult part of business is making decisions during a crisis, explains Walter Seib, CEO of HMSHost International, with regard to the Covid-19 pandemic. He believes that as countries open up and vaccines become available, people will travel and return to airport F&B.

Asset Management Directors Diederik Bakker and Harold van Riel and their asset management teams work closely together at Multi Corporation. This major pan-European retail service platform manages and redevelops retail properties across 14 countries in Europe and Turkey. How do they maintain sustainable asset value in a health crisis such as the current Covid-19 pandemic?

Sustainable retail real estate is extremely popular with investors and operators these days. SES Spar European Shopping Centers is playing a pioneering role in this area throughout Europe.

Shopping Centers in the Baltics amid Covid-19: Visitor Footfall Is Down, Though More Is Being Spent per Visit.

At HyperIn our mission is to offer the leading retail real estate management platform for connecting digital and physical consumer journeys. We truly believe that shopping destinations will also in future be lively places for consumers to visit and get inspired. However, this requires that landlords will be able to deliver all these experiences in a convenient way, like it is expected in 2020.

The best shopping centers must be underpinned by a technology platform powered by high density, connected technology infrastructure, technology services and real-time, actionable shopper data, delivering a highly personalized experience for how shoppers want to engage with the destination. It must be an online to offline to online journey and it should be continuous not just at a few key times a year.