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“We are creating places where many people meet”

IKEA Centres’ global Expansion Director, Jan Kristensson, and global Leasing Director, Carsten Heidtmann, share the importance of the company’s journey from a traditional property-driven approach to creating places where people and the planet lead our interaction with customers, tenants and communities, where retail is one of many components.

Opening of the BWT Flagship Store in Moscow

BWT, Europe’s leading company for water technology, with headquarters in Austria, entrusted Umdasch Shopfitting with the design of its first bricks-and-mortar brand world.

Are Malls in Germany also Facing Death?

The retail trade is in a state of massive upheaval. The creative destruction unleashed by online commerce has brought in the next stage of evolution. What does this mean for commercial real estate?

Do you know your customers?

How Big Data, mobile devices and social media revolutionize traditional customer retention management.

Big data and new metrics in shopping centers

Visitor traffic and sales are now insufficient for understanding a shopping center’s evolution. New metrics now prevail: tools that allow us to know more about our visitors and their behavior, such as how they interact with our brands and with other competing centers. Such insights are key in an environment of global economic digitalization.

Tally 4.0

The history of counting customer frequency appears to lead to blanket Wi-Fi coverage. This makes it all the more surprising that coherent Wi-Fi strategies are still the exception rather than the rule among German retailers.

From Digital to Physical

Fashion brands lead the pureplay-to-omnichannel transition as the role of physical stores in the UK evolves.

Security monitoring included

Hardware, software, analysis—the holistic “smart tracking” solutions developed by the Digital Retail experts at Umdasch Shopfitting provide extensive information about customer behavior in shopping malls and stores.

Digital Prospects for Shopping Centers

Around 50 retail real estate industry experts met in Frankfurt for the second “innovation incubator.” The theme of the workshop hosted by the German facility services expert Wisag was “Digital prospects for shopping centers and retail properties.”

Hyper-connected toilets are the future

Just a few years back, the idea of an IoT (Internet of Things) toilet seemed absurd, but if you think about it closely, it really does make sense.

The Race for Space is Over

For the last five years, we have seen that retailers and brands have slowed their expansion plans significantly as they review their portfolios in an attempt to understand their customers and their rapidly changing habits. Profitability has been hit—hard in many cases.

A Philosophical Temple of Consumption

Cyprus is getting a new shopping center. The Zenon Mall of Larnaca is set to open its doors in October 2019. The name comes from Zeno, the founder of the Stoic school of philosophy.

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Shaping Spaces: Top Placemaking Projects of 2025
Across the globe, developers and architects are reimagining what it means to create “retail space.” The projects featured in this special edition, selected by leading industry experts, represent more than just successful developments; they are blueprints for the future of how we live, shop, and connect.
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