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“In the current retail environment, it is the customers’ expectation for personalisation, speed, and lower costs that is driving industry innovation,” states Gregory Fonseca, Director of Architecture at BDP and member of the ACROSS Advisory Board in the latest “Industry Outlook 2024”.

Despite a challenging market environment across the board, the Tyrolean lighting artists from MK Illumination were able to achieve some real highlights this year. With revenue estimated at 165 million euros, the globally active company will have had the most successful year in its history once again.

“Le big TamTam” is an extraordinary project in the heart of Hamburg’s city center that combines culinary diversity, entertainment, and modern shopping – all within a heritage-protected building. A colorful food market, complete with an event stage and central bar, is being developed on an area of 2,000 sq m in the basement level of Hamburg’s Hanseviertel district. Extensive remodeling work has been underway since last year. The team at umdasch The Store Makers is responsible for general contracting work and furniture construction for this flagship project.

Susan Hagerty Bonsak is the new CEO of Placewise and, in this role, one of the recent members of the ACROSS Advisory Board. She strongly believes in footfall and the future of physical malls. In her first interview with ACROSS, she shares her view on the European shopping center industry, the importance of data connected with technology, and why a collaborative focus of all stakeholders is so important.

Peel is celebrating a milestone year for Trafford Palazzo, the UK’s first next-generation experience centre. With nearly 5600 sq m of new deals secured in 2023, investment into TP Glow – Trafford Palazzo’s dedicated white box promotional space – and exciting developments adjacent to the centre, the destination has grown its footfall by 7% in the year.

The European shopping center market overvalues design and investment but needs to pay more attention to atmosphere, interaction, and service, says Will Odwarka. This hurts the centers and especially their gastronomy section. The founder and CEO of Dubai-based Heartatwork Hospitality Consulting explains in his conversation with ACROSS editor Reinhard Winiwarter why excellent, personable service is the prerequisite for everything in the field of gastronomy.

This year’s MAPIC Awards honored winners across thirteen core categories, in addition to the People’s Choice categories and the winners of the MAPIC Academy—MAPIC’s inaugural start-up incubator sponsored by Nhood. The Awards reward exceptional retail brand performance and development, the latest cutting-edge solutions in sustainability and innovation, and the most recent real estate projects and redevelopments.

We are in the middle of a transformation, states MAPIC Director Francesco Pupillo. The changes in the retail world are also reflected in the changing role and face of MAPIC. This includes the presence and support of new players. But in the end, the purpose of the biggest industry fair stays the same: It is a dealmaking opportunity.

“Quarters are not defined by their developers, but by those who use, work, and live in them”, stated Christoph Andexlinger, Chairman of ACSP, and CEO of the Austrian shopping center market leader SES, in his opening speech at this year´s congress, which focused on city and town quarters, while presenting not only new ideas, but bringing numerous examples of quarters in practice.

Shaping a sustainable future in retail real estate: HyperIn hosts panel on “Artificial Intelligence (AI) – Practical Approaches and Strategies for a Better Productivity in Retail Real Estate” at MAPIC 2023.

Supported by a strong performance across its 12 premium outlet destinations, ROS Retail Outlet Shopping is focused on upgrading its brand mix. The European operator, together with partners, is set to further grow its portfolio with center extensions in Designer Outlet Gdańsk, Designer Outlet Algarve, and Designer Outlet Croatia, and the new development Designer Outlet Kraków.

Madame Coco is following an ambitious expansion plan. France, Spain, England, Poland, Germany, the Netherlands, and the Czech Republic are on the company’s list. Cem C. Işık explains the strategy and why the expansion plan includes establishing physical retail stores and integrating e-commerce operations.

Technology will shape the shopping malls of the future, making them more efficient, customer-focused, and sustainable. David Fuller-Watts, CEO of Mallcomm, explains.