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credit: Placewise

Centers and their tenants need a joint focus on the end user!

Susan Hagerty Bonsak is the new CEO of Placewise and, in this role, one of the recent members of the ACROSS Advisory Board. She strongly believes in footfall and the future of physical malls. In her first interview with ACROSS, she shares her view on the European shopping center industry, the importance of data connected with technology, and why a collaborative focus of all stakeholders is so important.

credit: Pragma Consulting

Pulse Global Survey: Shopping Experience And Proximity As Primary Drivers For Visiting Physical Stores

In Pragma Consulting´s latest Pulse Global Survey, consumer behavior was again at the center of attention. This time, respondents were asked about their shopping habits, and reasons for shopping in a physical store. The results reveal that for customers – besides location and proximity – shopping experience continues to be the most important factor for visiting physical stores.

A Festive Revolution: How Spice Riga is Transforming Christmas Shopping Experiences

In the heart of Riga, a revolution in retail festivity is unfolding. Spice Riga, a leading shopping center, is transforming into a breathtaking Christmas paradise, thanks to a groundbreaking collaboration with MK Illumination. This bespoke project, planned for 2023–2025, is not just a decoration initiative, but a reimagination of the shopping experience during the most wonderful time of the year.

Bratislava embraces London style: JTRE’s Downtown Yards

After the extended Eurovea waterfront that includes Slovakia’s first skyscraper and the success of debut London projects, now J&T REAL ESTATE (JTRE) present Downtown Yards – a truely community orientated mixed use project.

We talk about guests; not about customers!

In its 25th anniversary year, the Designer Outlet Parndorf celebrates the most successful year in the location’s history. ACROSS spoke to Mario Schwann, General Manager Designer Outlet Parndorf, about the return of international visitors, why maximum service orientation almost like in a first class hotel is the be-all and end-all, and what trends and developments are taking place at the location.

credit:tissot

TISSOT OPENS FLAGSHIP BOUTIQUE IN COVENT GARDEN, London

Tissot’s first flagship further enhances the strong luxury watch and fine jewellery portfolio across the Covent Garden estate, joining global brands Bucherer, Hublot, OMEGA, Tag Heuer, Tiffany & Co. and TUDOR, as well as recently opened Messika and Girard-Perreguax.

credit: URW + moka-studio

“WHAT WE’RE BUILDING IS A NEW PART OF THE CITY”

The grand opening of Westfield Hamburg-Überseequartier in Hamburg, scheduled to take place in spring 2024, will mark the completion of Unibail-Rodamco Westfield’s (URW) largest inner-city development project. In an interview with ACROSS, Andreas Hohlmann, Managing Director Austria & Germany, talks about the role of retail and lifestyle destinations in modern society, the five trends that must be observed, and why size matters.

credit:loewe

Loewe opens first store in Norway

LOEWE is one of the largest luxury companies in the world. Craftsmanship, progress and unsurpassed expertise in handling leather are the cornerstones of LOEWE, which has a 170-year history.

THE VITAL ROLE OF FOOD AND BEVERAGE AT MODERN MALLS

The F&B sector has changed significantly in recent years, not only in terms of the size of the market, but also in the variety and quality of the offering. As rents continue to rise in Europe, space previously dominated by fashion retailers is now being occupied by trendy gastronomic restaurants. People have evolved from collecting “things” to collecting “experiences”, and shopping centers have adapted to this change by improving and expanding their gastronomic offerings. Food and beverage (F&B) will play an even more crucial role in the success of retail real estate.

“Value and Quality – That’s What It’s All About”

The biggest challenge facing the F&B industry is the cost of doing business. While the coronavirus has run its course through the markets, operators are struggling to return to profitability in the face of current economic challenges. Ian Hanlon, Director of Coverpoint, explains how the current challenges can be addressed and highlights trends in the shopping center food scene using best practice examples from the industry.

“Invest in people, not just the look”

The European shopping center market overvalues design and investment but needs to pay more attention to atmosphere, interaction, and service, says Will Odwarka. This hurts the centers and especially their gastronomy section. The founder and CEO of Dubai-based Heartatwork Hospitality Consulting explains in his conversation with ACROSS editor Reinhard Winiwarter why excellent, personable service is the prerequisite for everything in the field of gastronomy.

credit: Time Out Market

WE RUN A BUSINESS OF ROCKSTARS

Time Out Market is one of the first food hall concepts in Europe. From Lisbon, it has expanded internationally. The list of interested parties, from cities, operators, and restaurants, who want to be part of this success story is long, but new locations are carefully chosen. Sandy Hayek, CEO of Time Out Market, and Ana Alcobia, VP Iberia, explain the USP of their concept, the criteria they use to select locations and restaurants, and why being a media house at its core is so crucial for their success.

Will Odwarka (left) and Jonathan Doughty (right) in our new video format ACROSS DISCUSS chances and challenges in the F&B industry. /// credit: Will Odwarka, Jonathan Doughty, ACROSS

ACROSS DISCUSS: F&B Insights with Will & Johnny

ACROSS DISCUSS – the new video discussion format from ACROSS. According to the motto “from insiders for insiders,” we examine the top topics in the industry in exciting, entertaining discussion settings.

credit: ECE

SHOPPING CENTERS: FLEXIBLE SPACES FULL OF OPPORTUNITIES

Today, more than ever, a first-class location, excellent management, and continuous further development are decisive for the future of a retail property. In addition to the location-specific sector and tenant mix, the gastronomic offer is crucial for success – as ECE Marketplaces shows.

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Shaping Spaces: Top Placemaking Projects of 2025
Across the globe, developers and architects are reimagining what it means to create “retail space.” The projects featured in this special edition, selected by leading industry experts, represent more than just successful developments; they are blueprints for the future of how we live, shop, and connect.
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