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ACROSS Outlook 2024 (left), Christine Hager (right) /// credit: ACROSS, Bernhard Claßen for GCSP

OUTLOOK 2024: “Recognize The Importance Of Customer Orientation”

“Investors are increasingly following high-quality, sustainable, and innovative assets that can provide unique and modern customer experiences,” states Christine Hager, Director of Property Management for Sonae Sierra in Germany, in the latest “Industry Outlook 2024”.

ACROSS Outlook 2024 (left), Henrik Madsen (right) /// credit: ACROSS, Henrik Madsen

OUTLOOK 2024: “It Is All About ME!”

“Consistent (growth) performance is returning, but mainly for businesses and entities that truly stayed focused on relentlessly adapting and readapting,” states Henrik Madsen, Chief Executive & Transformation Officer at HMJ International Services Ltd., and member of the ACROSS Advisory Board in the latest “Industry Outlook 2024”.

VIA Outlet locations at a glance (left), Otto Ambagtsheer, CEO of VIA Outlets (right) /// credit: VIA

The Journey of the Outlet Sector Has Just Begun

The outlet channel performs well – whatever the economic environment. Otto Ambagtsheer, CEO of VIA Outlets, is convinced that the industry’s success story will continue. Therefore, VIA Outlets will not only focus on organic growth, but on further acquisitions as well, keeping an eye on the development from the ground up. He is also convinced that omnichannel is the right way forward for the outlet industry in the long term.

Festive Decoration at Allee-Center Leipzig, Germany (left), Thomas Mark, President of MK Illumination (right) /// credit: MK Illumination

Festive Lighting That Supports Long-term Sustainability Goals

Festive lighting and seasonal decorations remain key to creating the right ambience and attracting visitors during the holiday season. By collaborating with a sustainably-minded festive lighting supplier that offers creativity, innovation, and experience, centers can achieve two objectives: They can support internal sustainability targets and maintain their positions as vibrant community hubs.

ACROSS Outlook 2024 (left), Rüdiger Dany (right) /// credit: ACROSS, NEPI Rockcastle

OUTLOOK 2024: “Our Industry Is Constantly Evolving”

“Real estate is a long-term business so many of the challenges are long term in nature too,” states Rüdiger Dany, CEO of NEPI Rockcastle and member of the ACROSS Advisory Board in the latest “Industry Outlook 2024”.

Credit: MULTI Germany

Multi Germany: “Small but Big”

“Multi Germany feels small and agile, but it enjoys all the advantages of a large group,” says Jörg-Michael Zimmermann. In Zimmermann, Multi has hired a new Head of Germany who, as a result of his mix of experience can take a 360-degree view of retail real estate. His motto is: “There are neither good nor bad locations. Every asset has specific challenges for which individual solutions need to be found.”

Hamburg STADTHÖFE continues on its successful course

Full occupancy of the Görtz Palais am Neuen Wall has been achieved. The range of restaurants and retail outlets has been expanded and innovative developments are being driven forward. A modern bicycle garage will open this year.

credit: Placewise

Centers and their tenants need a joint focus on the end user!

Susan Hagerty Bonsak is the new CEO of Placewise and, in this role, one of the recent members of the ACROSS Advisory Board. She strongly believes in footfall and the future of physical malls. In her first interview with ACROSS, she shares her view on the European shopping center industry, the importance of data connected with technology, and why a collaborative focus of all stakeholders is so important.

THE VITAL ROLE OF FOOD AND BEVERAGE AT MODERN MALLS

The F&B sector has changed significantly in recent years, not only in terms of the size of the market, but also in the variety and quality of the offering. As rents continue to rise in Europe, space previously dominated by fashion retailers is now being occupied by trendy gastronomic restaurants. People have evolved from collecting “things” to collecting “experiences”, and shopping centers have adapted to this change by improving and expanding their gastronomic offerings. Food and beverage (F&B) will play an even more crucial role in the success of retail real estate.

“Value and Quality – That’s What It’s All About”

The biggest challenge facing the F&B industry is the cost of doing business. While the coronavirus has run its course through the markets, operators are struggling to return to profitability in the face of current economic challenges. Ian Hanlon, Director of Coverpoint, explains how the current challenges can be addressed and highlights trends in the shopping center food scene using best practice examples from the industry.

“Invest in people, not just the look”

The European shopping center market overvalues design and investment but needs to pay more attention to atmosphere, interaction, and service, says Will Odwarka. This hurts the centers and especially their gastronomy section. The founder and CEO of Dubai-based Heartatwork Hospitality Consulting explains in his conversation with ACROSS editor Reinhard Winiwarter why excellent, personable service is the prerequisite for everything in the field of gastronomy.

ACSP Congress 2023 /// credit: ACSP

ACSP Congress 2023: The Future Model For Quarter Development

“Quarters are not defined by their developers, but by those who use, work, and live in them”, stated Christoph Andexlinger, Chairman of ACSP, and CEO of the Austrian shopping center market leader SES, in his opening speech at this year´s congress, which focused on city and town quarters, while presenting not only new ideas, but bringing numerous examples of quarters in practice.

Jovana Cvetković is the Development, TO, and Innovations Director at MPC Properties. /// credit: MPC Properties

“Contribute to the well-being of the community we gather”

“The bottom line is that we use a systematic and comprehensive approach to develop sustainable real estate.” This is how Jovana Cvetković, Development, TO, and Innovations Director at MPC Properties, describes the company’s principle of commitment to innovative and integrated business. In this interview, she explains the steps MPC Properties has taken and will take on the company’s ESG journey.

credit: MAPIC

MAPIC Awards 2023 finalists announced

Created in 1996, the MAPIC Awards reward excellence, innovation and creativity in the retail real estate industry, celebrating the industry’s most useful, sustainable and visionary projects.

Ortaç Özortaç is Partner at WECONSULT. /// credit: WECONSULT

“The Appetite For Expansion Among Turkish Brands Is Growing”

WECONSULT is an Istanbul-based consultancy company for the commercial real estate and retail industry, an excellent market expert, and a partner of the ACROSS Study Tour. Ortaç Özortaç, Partner at WECONSULT, explains the Turkish market’s potential and why and how Turkish brands are becoming increasingly popular.

“Value and Quality – That’s What It’s All About”

The biggest challenge facing the F&B industry is the cost of doing business. While the coronavirus has run its course through the markets, operators are struggling to return to profitability in the face of current economic challenges. Ian Hanlon, Director of Coverpoint, explains how the current challenges can be addressed and highlights trends in the shopping center food scene using best practice examples from the industry.

THE VITAL ROLE OF FOOD AND BEVERAGE AT MODERN MALLS

The F&B sector has changed significantly in recent years, not only in terms of the size of the market, but also in the variety and quality of the offering. As rents continue to rise in Europe, space previously dominated by fashion retailers is now being occupied by trendy gastronomic restaurants. People have evolved from collecting “things” to collecting “experiences”, and shopping centers have adapted to this change by improving and expanding their gastronomic offerings. Food and beverage (F&B) will play an even more crucial role in the success of retail real estate.

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Shaping Spaces: Top Placemaking Projects of 2025
Across the globe, developers and architects are reimagining what it means to create “retail space.” The projects featured in this special edition, selected by leading industry experts, represent more than just successful developments; they are blueprints for the future of how we live, shop, and connect.
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