Cover Story

The Comeback

How the placemaking industry emerges stronger from the pandemic. Our 10 strategies for future-proof vibrant places.

Building a bridge between online and offline shopping

“ECE has for many years worked to combine online and offline channels with its own ‘Digital Mall’. In view of the latest developments, there is increased focus on the issue of shipping from the store.”

What the Digital Shopper Really Wants

From login processes and registrations to password confirmations and SMS codes, to delivery men ringing doorbells in vain, and more. The reality of online shopping has its pitfalls.

Forum Gdansk: A Case Study in Mall Operations

The shopping center that was opened in 2018 by Multi Corporation in the Polish port city is a prime example of strategic digitalization in retail real estate.

Brick-and-mortar Retail Must Be Bolder – and Well-supported

“Thought processes need to go beyond the mere establishment of online stores.”

Global Tax Deal Is Not Enough

“Research by CNCC in 2019 showed that France applied 90 different taxes on brick-and-mortal retail, while e-tailers, which represented about 10% of the total market at the time, paid virtually no taxes at all.”

Comparison of Online Retail in Europe

There are significant and surprising differences in the affinity for online shopping – even across the individual countries. For example, one might expect such an affinity to be higher in rural areas, but the opposite is the case: In densely populated urban regions, it is approximately 15% to 20% higher than the national average.

These 10 trends are currently driving the placemaking industry

The following 10 trends are currently driving the placemaking industry.

Placemaking Trends: The experts’ assessments

The Covid-19 pandemic brought massive changes to the entire retail real estate and placemaking industry. A lot of negative developments, but also a number of opportunities and possibilities for the future. We asked the following industry experts to share their opinion on the matter.

Going Forward! Europe’s food retail sector in the corona-year 2020: the storm of the century

Europe's food retailers are being put to the test by the eco- nomic consequences of the natural disaster Covid-19. This is a very special kind of weather situation. While non-food retailers and the food service industry are in sheer despair in the face of the calm caused by government-imposed lockdowns, the "system-relevant" food retail sector has been confronted with a veritable storm tide since the sec- ond quarter of 2020.

Food retailers in their own words

Industry leaders told us about the sales impact Corona had on their business in 2020. They also explain what fundamental changes in location, sales, and marketing strategy they are planning for 2021/2022 in response to the widespread economic impact of the pandemic.

Will governments do their part now?

“The challenge in 2021 is to get back to business at a full speed, understanding that unemployment has gone up considerably in some countries, that the power spend of our customers might have suffered and that, disappointingly but not surprisingly, too many governments in this world do not seem to have control over the pandemic situation.”

“Shopping Center Boom” Expected

“Placemaking is a process. It is a means to an end: The creation of quality places.”

Setting the Standard for Society in 2021

“Now is the time for malls and retailers to step up and become the centers of community that they have professed to be for at least a decade.”

Cold Kitchen

Empty food courts, declining sales figures, stricter hygiene regulations, and shortened opening hours have created problems for gastronomy operators within shopping centers. As a result, alternative interim concepts are in high demand.

Post-pandemic Retail

The new, close relationship with customers. These are the strategies that retailers and operators apply to prepare for life after the crisis.

Moving the Retail Industry Forward

“It will be important for retailers – particularly smaller retailers that do not have their own online platforms – to be connected to a larger, joint partnership-oriented platform and to utilize their own stores as warehouses as well to make deliveries to buyers from the stores.”

Sufficient Liquidity and Proximity to Customers

Immofinanz succeeded in its effort to swiftly react to the Covid-19 crisis. Gerald Grüll, Head of Retail, explains why and how that happened in an interview with ACROSS.

What Does “The New Normal” Really Mean for Retail Real Estate?

“Many of the key trends that were driving our business before Covid-19, such as the digitalization of retail, sustainability, urbanization, community engagement, and social trends are here to stay.”

#placemaking

The industry’s magic word that is supposed to upgrade locations and make them future-proof.