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Jurij Triller, CEO of Smart Octopus Solutions.

Shopping Center Gift Cards: Personalization Meets Profitability

Jurij Triller is the CEO of Smart Octopus Solutions. Together with a co-founder, he has developed a smart gift card solution that offers a closed loop to customers and partners, unlike comparable products. He talks to ACROSS about the advantages of being independent from a major player like Visa or Mastercard, what data insights he can ensure as a result, and why personalization and customization are key.

Elke Moebius, Director EuroCIS at Messe Düsseldorf GmbH (left), EuroCIS 2024 (right). /// credit: Messe Düsseldorf, C. Tillmann

EuroCIS 2025: The Most Important Trends And Innovations For The Retail Sector

EuroCIS 2025 in Düsseldorf promises pioneering innovations for the retail sector under the motto “Go Beyond Today”. The focus will be on topics such as artificial intelligence, smart stores and cybersecurity in order to make the retail sector safer and more efficient. Visitors can look forward to the latest technologies, exciting presentations and international exhibitors. In an interview, Elke Moebius, Director EuroCis at Messe Düsseldorf GmbH, provides exciting insights into the focal points of this year’s event.

VPS technology in use at Singapore's Changi Airport. /// credit: HyperIn

HyperIn: Asia Leads the Way in AR Wayfinding

Across Asia, Visual Positioning System (VPS) technology utilizing augmented reality (AR) wayfinding is transforming how people navigate complex commercial spaces. From shopping malls and airports to mixed-use developments, digital navigation is evolving beyond static maps—offering real-time, interactive experiences through mobile devices.

"Outlook 2025" (left), Klaus Striebich (right). /// credit: ACROSS, Klaus Striebich

OUTLOOK 2025: “Stay In The Minds Of Customers”

“The greatest challenge for our industry in the following years will be to stay in the minds of customers on a permanent basis,” states Klaus Striebich, Managing Director of RaRE Advise, and Head of the ACROSS Advisory Board, in the new “Outlook 2025” edition.

credit: IPH Handelsimmobilien GmbH///Heuer Dialog

“There is a viable solution for every property”

In an interview with ACROSS, Joachim Stumpf, Managing Director of BBE Holding and IPH Handelsimmobilien, analyzes the role of retail real estate in light of the current economic and social situation. His conclusion: “The advancing polarization is a key issue when we discuss what options we have to counter the transformation in retail. Against this backdrop, we also need to rethink retail and locations. Despite all the challenges, good and individual types of use can be found for all properties – but getting there can be painful.”

Will Odwarka is the Founder and CEO of Dubai-based firm Heartatwork Hospitality Consulting. /// credit: Will Odwarka, ACROSS

Will´s F&B Insights: New Year of Hospitality Trends and Predictions

How are you doing with your resolutions? Still going strong, or already planning for the resolutions for next year? Its customary to look into my glass bowl at the beginning of a new year and predict the future of hospitality, new trends and what else is cooking in our industry and how it might impact the leasing and development efforts.

Coresight Research and NextRivet Announce Strategic Partnership to Redefine Retail and Real Estate with Insight-Driven Innovation

Coresight Research, a research and advisory firm specializing in retail and technology, and NextRivet, a digital innovation and implementation consultancy specializing in retail real estate, announced their strategic partnership and the launch of CoreRivet. The CoreRivet service is designed to empower retail and real estate executives with actionable insights and cutting-edge technologies that drive sales growth, operational efficiencies, and elevated customer engagement.

credit: Kinexio

The retail renaissance: A new approach

Over the past couple of years, it has become evident that retail is seeing a significant resurgence. This is across shopping centers, large destination indoor malls, and retail parks and outlets, explains Mark Bruce, Data & Insights Director at Mallcomm. While some may have dismissed the retail sector, others have recognized that despite some challenges, there is a great opportunity.

Premier Outlet Centre, Budapest, Hungary (left); Giles Membrey, Managing Director of Rioja Estates Ltd and member of the ACROSS Advisory Board (right). /// credit: Rioja Estates, Premier Outlet Centre

“CO-OPERATION BETWEEN ALL STAKEHOLDERS IS THE MOST IMPORTANT THING WHEN IT COMES TO OUTLETS.”

The European outlet market is saturated; there are only a few white spaces. Rioja Estates is one of the most experienced European pre-developers and, as such, the first authority to decide whether a location can work. Together with ACROSS publisher Reinhard Winiwarter, Giles Membrey examines the outlet market in 2024 and explains why all players should urgently address technology, which markets in Europe still have potential, and how his company’s focus areas are changing.