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Retail

ESG is everywhere in commercial real estate – on investor slides, in procurement tenders, in board-level commitments. However, while the environmental and governance pillars are well-institutionalized, the social side often remains vague, difficult to quantify, and harder to activate. That gap caught my attention, states Jean Carlos Delgado, Brand and Marketing Director, HyperIn Inc.

Opened at the beginning of April, the new 1,100 sq m Smartseller store offers travellers an innovative duty-free shopping experience combined with high-quality food and beverage offerings and a sense of regional identity. The Store Makers at umdasch took on the entire project management for the store construction and ensured a smooth and high-quality implementation with the delivery and installation of furniture, light sculptures and catering elements.

Retail is no longer defined by the mid-market segment. Across the globe, a growing divide is reshaping the sector: Luxury brands are thriving on exclusivity and immersive experiences, while discount retailers are rapidly expanding through pricing power and operational scale. Mid-market players – the dependable heart of shopping centers – are being squeezed out, explains Yurdaer Kahraman, CEO and Board Member of Fiba Commercial Properties.

From the rummage table to the feel-good factor: Discount concepts are no longer stigmatized, and luxury concepts are booming. That’s not to say that mid-range concepts are disappearing, but if you want to survive somewhere between the two poles, you’d better deliver. In an interview with ACROSS, Olaf Ley, CEO of Germany Retail at Eurofund, describes the most important changes in consumer behavior in recent years and provides insight into the developments concerning the Rhein-Ruhr Zentrum (RRZ) in Mülheim, Germany, as well as Eurofund’s expansion plans.

Sonae Sierra has announced the appointment of Tobias Lagaly as the new Center Manager of EUROPA-Galerie Saarbrücken, a prominent shopping destination in the heart of the Saarland capital. The native Saarbrücken resident officially assumed his new role today, bringing with him extensive industry experience in both center management and event development.

German retail group Müller has achieved a record €5 billion in net sales in the 2023/24 fiscal year, reinforcing its position as a resilient full-range retailer amid challenging market conditions. Strategic expansion, digital innovation, and a strong workforce continue to drive the company’s success.

With the launch of its new Business & Project Development (BPD) division, MEC is reinforcing its strategic focus and aligning even more closely with market and client needs. The new unit is set to play a central role in expanding the company’s portfolio and enhancing the development of retail real estate across Germany.

Market analysts show that retail is becoming increasingly polarized: Consumers are shifting toward either high-end experiences or low-cost purchases, leaving mid-market retailers struggling. This divide affects both retailers and locations — with vibrant city hubs thriving while smaller towns face challenges.

Travel retail is an industry in transition, driven by a resurgence in travel activity, new consumer expectations, technological innovations, and a growing demand for sustainable concepts. Michael Ripfl, Sales Director for Nordics & Travel Retail at umdasch The Store Makers, provides an in-depth insight into current developments, long-term trends, and specific project examples. It becomes clear that what once began as the “sale of spirits and tobacco” has now evolved into a complex interplay of retailtainment, locality, and an innovative customer approach.

When international retailers scout new markets, SES Spar European Shopping Centers is often their first port of call. The latest market entries – including KIKO Milano and Fashion&Friends in Slovenia, and the global debut of HIGGINS in Vienna – confirm SES’s position as a launchpad for brands with global appeal. With high foot traffic, premium locations, and standout architecture, SES centers continue to attract major players in retail looking to make a strong first impression.

A radical transformation: As traditional retail declines and department stores shutter, cities are reimagining these spaces as vibrant hubs of leisure, culture, and community. From immersive entertainment in London to rooftop farms in Antwerp, this shift reflects more than just changing consumer habits – it’s reshaping urban life itself, explains Herman Kok, Associate Partner at DISCvision. Discover how tomorrow’s cities are turning shopping into experience, and malls into modern agoras.

With the promotion of Dr. Philipp Hoog to partner as of July 1, 2025, BBE Handelsberatung underscores its long-standing commitment to shaping the future of retail and consumer goods through expert strategy and innovation.

The demands placed on brick-and-mortar retailers have intensified significantly: Experiences, clear positioning, and top-quality levels are no longer optional, but mandatory. “Only those who provide a sense of clarity stand a chance of survival.” Christoph Andexlinger, CEO of SES Spar European Shopping Centers, speaks with ACROSS about the realignment of traditional shopping centers, the power of regional retailers, and why mid-range segment retailers will only have a future, if they are uncomprisingly clearly positioned.

In today’s evolving retail landscape, marketing automation is no longer optional, it is essential. Shopping centers, once purely transactional spaces, are now transforming into dynamic destinations for experience, entertainment, and community connection. However, in a world in which consumers expect relevance, immediacy, and personalization, how can centers deliver consistent, high-quality engagement without overwhelming their marketing teams?