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Susan Hagerty Bonsak is the new CEO of Placewise and, in this role, one of the recent members of the ACROSS Advisory Board. She strongly believes in footfall and the future of physical malls. In her first interview with ACROSS, she shares her view on the European shopping center industry, the importance of data connected with technology, and why a collaborative focus of all stakeholders is so important.

It’s a good and atmospheric start to the pre-Christmas business: that much can be said after the first Advent weekend and a high-turnover Black Week in the previous week. Center operator SES and store owners are entering the coming weeks in an optimistic mood.

The biggest challenge facing the F&B industry is the cost of doing business. While the coronavirus has run its course through the markets, operators are struggling to return to profitability in the face of current economic challenges. Ian Hanlon, Director of Coverpoint, explains how the current challenges can be addressed and highlights trends in the shopping center food scene using best practice examples from the industry.

NEPI Rockcastle’s net operating income (‘NOI’) rose 23% in the first nine months of 2023 (‘9M 2023’) to 365 million Euro, versus the same period of 2022, continuing the robust pace of growth since the end of the Covid pandemic. The main drivers of the strong performance were a combination of tenant sales performance and the contribution of the acquisitions completed in 2022.

The biggest challenge facing the F&B industry is the cost of doing business. While the coronavirus has run its course through the markets, operators are struggling to return to profitability in the face of current economic challenges. Ian Hanlon, Director of Coverpoint, explains how the current challenges can be addressed and highlights trends in the shopping center food scene using best practice examples from the industry.

Technology will shape the shopping malls of the future, making them more efficient, customer-focused, and sustainable. David Fuller-Watts, CEO of Mallcomm, explains.

In October, the largest photovoltaic system installed on a shopping center roof in Germany will be completed at Paunsdorf Center in Leipzig. Construction work starts at the end of July. Paunsdorf Center is working closely on this project with the city of Leipzig and its cooperation partner Leipziger Stadtwerke. The project shows that the retail and leisure destination takes its responsibility as a local player seriously and is expanding and strengthening local partnerships.

VIA Outlets has been awarded a Level 2 ESG Rating by global ratings firm Fitch, the second highest achievable. ‘Sustainable Fitch’ is the agency’s integrated sustainability and societal analytical framework, introduced last year, to deliver a more holistic quantitative and qualitative assessment of a company’s ESG performance for investors and management.

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