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Will Odwarka is the Founder and CEO of Heartatwork Hospitality Consulting. /// credit: ACROSS, Will Odwarka

Will’s F&B Insights: Italy — More than Moms-and-Pops Trattoria

Concepts like L’Osteria, BigMama, and Vapiano continue to thrive in the ever-evolving dining landscape. These establishments have profoundly influenced the fast-casual sector. Yet, amidst these recognizable names, there is a burgeoning number of Italian food and beverage chains emerging on the global stage, shares Will Odwarka, Founder and CEO of Heartatwork Hospitality Consulting, and Member of the ACROSS Advisory Board, in the latest article of his “F&B Insights” column.

“THERE IS A VIABLE SOLUTION FOR EVERY PROPERTY”

In an interview with ACROSS, Joachim Stumpf, Managing Director of BBE Holding and IPH Handelsimmobilien, analyzes the role of retail real estate in light of the current economic and social situation. His conclusion: “Advancing polarization is a key issue when it comes to discussing what options we have to counter the transformation in retail. Against that backdrop, we also need to rethink retail and locations. Despite all of the challenges, good and individual types of use can be found for all properties – but getting there can be painful.”

credit: Inga Centres

Ingka Centres: Retail Is and Will Be the Core of What We Do!

“We are a growth-minded company,” states Vasco Santos, Global Sales & Leasing Director at Ingka Centres. The Scandinavian-rooted, globally active company operates in Europe, China, the US, and is establishing its presence in India. Its main goal is to create meeting places that go beyond shopping and provide real, meaningful value to the community. Despite the company’s success, especially in China, Santos expresses its continuous commitment and appetite for the European market but also stresses that the local market can learn a lot from international examples.

Elke Moebius, Director EuroCIS at Messe Düsseldorf GmbH (left), EuroCIS 2024 (right). /// credit: Messe Düsseldorf, C. Tillmann

EuroCIS 2025: The Most Important Trends And Innovations For The Retail Sector

EuroCIS 2025 in Düsseldorf promises pioneering innovations for the retail sector under the motto “Go Beyond Today”. The focus will be on topics such as artificial intelligence, smart stores and cybersecurity in order to make the retail sector safer and more efficient. Visitors can look forward to the latest technologies, exciting presentations and international exhibitors. In an interview, Elke Moebius, Director EuroCis at Messe Düsseldorf GmbH, provides exciting insights into the focal points of this year’s event.

VPS technology in use at Singapore's Changi Airport. /// credit: HyperIn

HyperIn: Asia Leads the Way in AR Wayfinding

Across Asia, Visual Positioning System (VPS) technology utilizing augmented reality (AR) wayfinding is transforming how people navigate complex commercial spaces. From shopping malls and airports to mixed-use developments, digital navigation is evolving beyond static maps—offering real-time, interactive experiences through mobile devices.

credit: IPH Handelsimmobilien GmbH///Heuer Dialog

“There is a viable solution for every property”

In an interview with ACROSS, Joachim Stumpf, Managing Director of BBE Holding and IPH Handelsimmobilien, analyzes the role of retail real estate in light of the current economic and social situation. His conclusion: “The advancing polarization is a key issue when we discuss what options we have to counter the transformation in retail. Against this backdrop, we also need to rethink retail and locations. Despite all the challenges, good and individual types of use can be found for all properties – but getting there can be painful.”

Will Odwarka is the Founder and CEO of Dubai-based firm Heartatwork Hospitality Consulting. /// credit: Will Odwarka, ACROSS

Will´s F&B Insights: New Year of Hospitality Trends and Predictions

How are you doing with your resolutions? Still going strong, or already planning for the resolutions for next year? Its customary to look into my glass bowl at the beginning of a new year and predict the future of hospitality, new trends and what else is cooking in our industry and how it might impact the leasing and development efforts.

Coresight Research and NextRivet Announce Strategic Partnership to Redefine Retail and Real Estate with Insight-Driven Innovation

Coresight Research, a research and advisory firm specializing in retail and technology, and NextRivet, a digital innovation and implementation consultancy specializing in retail real estate, announced their strategic partnership and the launch of CoreRivet. The CoreRivet service is designed to empower retail and real estate executives with actionable insights and cutting-edge technologies that drive sales growth, operational efficiencies, and elevated customer engagement.

credit: Kinexio

The retail renaissance: A new approach

Over the past couple of years, it has become evident that retail is seeing a significant resurgence. This is across shopping centers, large destination indoor malls, and retail parks and outlets, explains Mark Bruce, Data & Insights Director at Mallcomm. While some may have dismissed the retail sector, others have recognized that despite some challenges, there is a great opportunity.

founder and publisher of ACROSS Magazine (left), and Klaus Striebich, Managing Director of RaRE Advise and Head of the ACROSS Advisory Board (right). /// credit: ACROSS, Klaus Striebich

NEVER STOP ADAPTING AND CONCENTRATING ON THE TOP PRIORITIES

As the year draws to a close, Reinhard Winiwarter, founder and publisher of ACROSS Magazine, and Klaus Striebich, Managing Director of RaRE Advise and Head of the ACROSS Advisory Board, pause to reflect on the retail real estate industry’s current state. Although 2024 has shown many positives, the two industry experts are concerned about one thing: the possibility that many industry players will not be able to keep up with the speed of change.

Will Odwarka, Founder and CEO of Heartatwork Hospitality Consulting (left), and Jonathan Doughty, Managing Director of Viklari Consulting Ltd (right). /// credit: ACROSS, Will Odwarka, Jonathan Doughty

WILL & JOHNNY’S TOP 10: THE MOST SUCCESSFUL AND NOTEWORTHY FOOD CONCEPTS

Will Odwarka, Founder and CEO of Heartatwork Hospitality Consulting, and Jonathan Doughty, Managing Director of Viklari Consulting Ltd and Partner at Juniper Strategy, are food & beverage experts. They have helped to shape some of the most exciting F&B projects in Europe and beyond – but they are also travelers. For the latest print issue of ACROSS, the industry experts have compiled their Top 10 restaurants and hospitality businesses worldwide. Their selection illustrates one thing above everything else: To be among the leading F&B concepts, it is not necessary to create a specific menu or to offer a particular cuisine or format, nor does it matter whether you are a new or an old player in the market or whether you offer fast food or gourmet dishes – the most decisive factors are maximum customer focus and authenticity.

In January 2023, Sonae Sierra announced a further step in its growth in Italy by signing a partnership with Chorus Life for the leasing of the retail space of the new “City of the Future” model, developed by the POLIFIN Group and built by COSTIM. /// credit: Sonae Sierra

“THE GREATEST NEED IN PROPERTY MANAGEMENT TODAY IS ADAPTABILITY”

“Across all markets, we are seeing that retail has remained a resilient and thriving sector,” explains Cristina Santos, Executive Director Property Management at Sonae Sierra. More than almost any other European company, Sonae Sierra is strategically diversified across several regions and adapts to the specific requirements of each. The company has extensive experience with its own properties and has increasingly used that knowledge as a cornerstone of its approach to manage third-party properties.

credit: HyperIn

MONETIZATION: EMPOWERING SUCCESSFUL (RE)DEVELOPMENT

In today’s challenging market, how can stakeholders truly maximize value? As consumer behaviors evolve and sustainability becomes a priority, innovative monetization strategies are essential, especially in redevelopment projects. The commercial real estate sector has historically adapted to economic changes, transforming into an ecosystem in which experience, technology, and community engagement are crucial.

Left-to-right: Yurdaer Kahraman, CEO and Board Member of FİBA Commercial Properties; With its 17,000 sq m glass ceiling, Star Mall in Shenyang, China, lets the sunlight in and creates a feeling of shopping in the open air. /// credit: FİBA CP

FIBA COMMERCIAL PROPERTIES: THE IMPORTANCE OF CONSUMER NEEDS-RELATED PROJECTS

Architecture, service, offerings, technology, and sustainability—these are the key elements of consumer needs-related projects. Fiba Commercial Properties explains how these aspects are properly implemented and integrated and, in the end, deliver a unique, captivating experience that goes beyond what traditional retail developments offer.

Retail Talk: Uncovering The REAL Issues Of Retail Real Estate — “We Need Shopping Experience To Be The Key Behind Every Decision Between Retailer, Operator, Landlord and Investor”

“We need something that is consistent between retailer, operator, landlord and investor, and can be the key behind every decision, and shopping experience is the obvious answer.” Our latest Retail Talk, “Uncovering the REAL Issues, Problems and Challenges of Retail Real Estate”, revealed that many of the retail industry’s current issues can only be tackled if first we solve the problems that stem from within, as skills such as leadership, fast adaptability to the changing market environment, courage, as well as mutual understanding during the decision-making process are necessary yet barely present in the industry.

BALFIN Group: “New markets need courageous people.”

The BALFIN Group has brought nothing less than the idea of shopping centers to Albania. The group is not only a developer and operator of assets but has also developed into one of the most influential retail and wholesale players in the Western Balkans. “It takes courage, trust, and patience to break new ground,” says Julian Mane, Vice President Retail of the BALFIN Group. “But whoever is among the first on a new market will also be the most successful.” In the extensive interview with ACROSS, Mane explains, among other things, how he convinces brands to enter the Albanian market, what they can expect there, and why retail parks will be the future concept for the country.

Justyna Bartosz is the Head of Leasing at NEPI Rockcastle. /// credit: NEPI Rockcastle

“CREATING PLACES WHERE PEOPLE ENJOY MEMORABLE MOMENTS TOGETHER – THAT IS THE UNDERLYING PRINCIPLE FOR ALL CHANGE AND INNOVATION.”

NEPI Rockcastle’s strong net operating income (NOI) growth of 13.5% in the first half of 2024 allowed the company to raise its forecast for full-year distributable earnings per share. Justyna Bartosz, the Group’s Head of Leasing, explains what makes the CEE’s retail and consumer world tick and why it is that NEPI Rockcastle and its tenants can’t pay enough attention to the buzzwords: experience, community building, and authenticity.

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Shaping Spaces: Top Placemaking Projects of 2025
Across the globe, developers and architects are reimagining what it means to create “retail space.” The projects featured in this special edition, selected by leading industry experts, represent more than just successful developments; they are blueprints for the future of how we live, shop, and connect.
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