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“We are firmly committed to continuously raising the level of our malls,” says Christoph Andexlinger. The SES CEO explains why reliability and the continuous development of quality and offers are the best paths forward and why the industry urgently needs to work together to present shopping centers as places that provide attractive working conditions and benefits, which, in fact, they are.

“We are firmly committed to continuously raising the level of our malls,” says Christoph Andexlinger. The SES CEO explains why reliability and the continuous development of quality and offers are the best paths forward and why the industry urgently needs to work together to present shopping centers as places that provide attractive working conditions and benefits, which, in fact, they are.

Susan Hagerty Bonsak is the new CEO of Placewise and, in this role, one of the recent members of the ACROSS Advisory Board. She strongly believes in footfall and the future of physical malls. In her first interview with ACROSS, she shares her view on the European shopping center industry, the importance of data connected with technology, and why a collaborative focus of all stakeholders is so important.

NEPI Rockcastle’s net operating income (‘NOI’) rose 23% in the first nine months of 2023 (‘9M 2023’) to 365 million Euro, versus the same period of 2022, continuing the robust pace of growth since the end of the Covid pandemic. The main drivers of the strong performance were a combination of tenant sales performance and the contribution of the acquisitions completed in 2022.

EuroShop 2023 has closed its doors for 2023. 1830 exhibitors from 55 nations presented their product innovations to approximately 81,000 trade visitors from 141 countries. Heidemarie Kriz reflects on the five days of the trade fair and concludes that while the fair had international appeal, the exhibitors could have been more emotionally engaging.

How would one summarize the last 15 years in retail real estate? Gregory Fonseca, Director of Architecture BDP, expresses it in one word: disruptive. He takes us on an instructive journey through 15 years of retail and retail architecture.

Peel L&P has announced that Gloucester Quays, the premier South West outlet, and dining destination, enjoyed a record-breaking sales period in 2022, surpassing both 2021 and 2019 by 6% and 9% respectively.

European retail sales have declined in the month of October as consumers struggle with the increased cost of living. However, the real effect will become the new reality in 2023. During Christmas season, shopping places such as the shopping centers managed by the Austrian SES have performed very good. One reason is the focus on a positive customer experience.

Finnish retail real estate tech company HyperIn’s latest mall retailer data shows that sustainability-related tenant offers have risen significantly in 2022, with the word green appearing in up to four times as many offers over the last year. The trend is an indicator for retailers on ad targeting, pointing towards an increasing share of ads for green products and experiences.

Meeting customer expectations for omnichannel experiences is key to the success of the mall of the future, argues Peter Tonstad in his PropTech column. His company, Placewise, is heavily investing in products in order to address the longer-term expectation that shopping centers will become true omnichannel offerings.

At a time of record high inflation and rising interest rates, consumers are expected to spend less on virtually everything for the foreseeable future. Naturally, companies are focused on operational efficiency and cost cutting. Both investment and innovation are often deferred or postponed.

People are key to the success of a retail company. However, in order to ensure operational excellence, new approaches to employer branding are needed in the retail sector. The shortage of skilled workers has been a topic of discussion for some time. The effects of the pandemic have exacerbated the situation in many industries.