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credit: Placewise

The Future is Automated: Unlocking the Power of Marketing Automation at Shopping Centers

In today’s evolving retail landscape, marketing automation is no longer optional, it is essential. Shopping centers, once purely transactional spaces, are now transforming into dynamic destinations for experience, entertainment, and community connection. However, in a world in which consumers expect relevance, immediacy, and personalization, how can centers deliver consistent, high-quality engagement without overwhelming their marketing teams?

credit: Wien Energie/URW

URW building Austria’s largest EV Charging hub

Westfield Shopping City Süd and Westfield Donau Zentrum have signed a cooperation agreement with Wien Energie to develop and operate a total of 300 electric vehicle (EV) charging points across both shopping centers. The collaboration marks a major step toward advancing sustainable mobility goals set by parent company Unibail-Rodamco-Westfield (URW).

credit: Kaufland

SUSTAINABLE BY DESIGN: HOW KAUFLAND IS FUTUREPROOFING ITS STORES WITH EDGE CERTIFICATION

EDGE certification is a key part of Kaufland’s bold plan to slash CO₂ emissions across its vast real estate portfolio. From triple glazing to heat recovery systems, Dominik Uhe, Head of Investor Relationship Management at Kaufland International describes how a data-driven approach is transforming Kaufland’s properties into models of green retail – and why Kaufland believes sustainability starts with the building itself.

Credit: European Real Estate Brand Institute

HBB Wins European Real Estate Brand Award for Third Consecutive Year

Hamburg-based real estate developer HBB has once again been recognized as Germany’s top retail developer, receiving the prestigious European Real Estate Brand Award for the third year in a row. The accolade highlights HBB’s strength in innovation, sustainability, and brand resilience in a rapidly evolving market.

SOLAL AWARDS 2025 WINNERS ANNOUNCED AT AN INNOVATIVE GALA EVENT IN WARSAW

The winners of the 2025 Solal Marketing Awards were announced at an outstanding gala event at fashionable leisure venue Fabryka Norblina in Warsaw. The live event was the first celebration of the most effective and innovative marketing campaigns in the shopping center industry since the pandemic. A record-number of entries in eleven distinct categories were received, with finalists joining the event from countries right across Europe, Canada and South Africa.

BALFIN Group brings Flying Tiger Copenhagen to the Western Balkans

50 new stores to open across the Western Balkans over the next four years. The first Flying Tiger Copenhagen store set to launch this October in Skopje, North Macedonia. Approximately 400 new jobs to be created in five countries through the partnership.

credit: Nepi

NEPI ROCKCASTLE SHOWCASES SHINING POTENTIAL OF ROARING BULGARIAN RETAIL MARKET AT RETAILERS DAY IN SOFIA

Bulgaria’s high-performing retail market was highlighted at NEPI Rockcastle’s third Retailers Day held recently in Sofia. More than 150 representatives from leading international retailers and industry partners gathered for a full day of insightful presentations on the Group’s new greenfield shopping centre project to be developed in the city of Plovdiv, international retail trends and global macroeconomic perspectives.

credit: Redevco

THE EVOLVING RETAIL LANDSCAPE: NAVIGATING POLARIZATION THROUGH WELLBEING, SUSTAINABILITY, AND COMMUNITY

The retail landscape is undergoing a dramatic shift, influenced by the increasing demand for health, well-being, and sustainability from both tenants and the wider community, alongside the growing polarization of the market. The most successful retail transformations are those that adapt to these dual forces by prioritizing the creation of healthy and sustainable environments, catering to a range of tenant and community needs. This necessitates a thorough understanding of their intricate interplay and a proactive approach to development and asset management.

NO ROOM FOR MEDIOCRITY: HOW RETAIL POLARIZATION IS RESHAPING THE SHOPPING LANDSCAPE

A quiet but profound shift is transforming the retail industry across Europe: while luxury and discount segments thrive, many mid-tier retailers—once considered the backbone of the high street and shopping centers—are struggling to stay afloat. This growing polarization is not merely a passing trend; it is a structural shift that reflects changing consumer behaviors, economic realities, and the need for clear market positioning. But if you take a closer look, you will see that it is not the middle that is dying, but only mediocrity. What is emerging is a new middle ground between luxury and discount, determined by one thing alone: relevance.

credit: Takko Fashion

TAKKO FASHION: “WE DELIVER RELIABILITY FOR CUSTOMERS AND LANDLORDS”

The coronavirus pandemic, in particular, has shown retail real estate operators who is a reliable rental partner, says Oleg Krüger, Senior Director of Expansion at Takko Fashion. The discount fashion retailer is growing against the market trend and is pursuing ambitious growth targets. In an interview with ACROSS, Krüger explains the new role of discounters in European retail and how Takko is positioning itself strategically in a polarized retail landscape.

credit: IPH/BBE

THE “MID-RANGE SEGMENT” AS SUCH IS NOT DYING – BUT “MEDIOCRITY” IS

Consumer behavior is changing: Price awareness meets experience, and higher quality is in demand. Between premium concepts that offer high levels of experience and the successful formats found in the discount sector, there is less and less room for what has long been known as the “mid-range segment”. ACROSS spoke to Lars Jähnichen, Managing Director of the IPH Gruppe, and Dr. Johannes Berentzen, Managing Director of BBE Handelsberatung, about the causes, effects, and opportunities associated with this development – with a focus on consumer behavior, space requirements, and the impact on locations and the real estate industry.

credit: SES

SES acquires ARKADIA retail park in Slovenia

SES Spar European Shopping Centres is expanding its footprint with the acquisition of ARKADIA retail park in Domžale near Slovenia’s capital Ljubljana. The purchase agreement was signed on 11 June 2025 and is subject to approval by the competition authority. With 19 shops and strong anchor tenants, ARKADIA becomes SES’s sixth location in Slovenia, further reinforcing its international growth strategy. The seller is the Generali Adriatic Value Fund I, managed by Generali Investments Slovenia.

credit: Scallier

Scallier Expands Its Organizational Structures in Poland

Scallier, a Poznan-based company operating in the commercial real estate sector in Poland and Romania, is expanding its management structures as part of its operations in the country. Since mid-April 2025, Rafał Langer has been leading the Property Management Department as Head of Property Management.

Credit: RetailSymposium/Regioplan

“CONSUMPTION CAN BE AN EXPRESSION OF CONTROL, ESPECIALLY IN UNCERTAIN TIMES”

What will drive consumers in 2025? Why are the boundaries between discount and luxury blurring? How does a simple purchase become a meaningful experience? In this interview, consumer researcher Monika Koller from WU Vienna University of Economics and Business discusses emotional value dimensions, contradictory consumption patterns, and the challenge of creating genuine added value in a dynamic consumer landscape.

Rüdiger Dany, CEO of NEPI Rockcastle, is leaving his position in March 2026. /// credit: NEPI Rockcastle, Bellier

NEPI ROCKCASTLE CEO RÜDIGER DANY TO LEAVE COMPANY IN MARCH 2026

Rüdiger Dany, CEO of NEPI Rockcastle, the leading owner, operator and developer of shopping centers across Central and Eastern European markets and the third largest listed retail real estate company in Europe by value of assets, is leaving his position in March 2026.

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Shaping Spaces: Top Placemaking Projects of 2025
Across the globe, developers and architects are reimagining what it means to create “retail space.” The projects featured in this special edition, selected by leading industry experts, represent more than just successful developments; they are blueprints for the future of how we live, shop, and connect.
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