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credit: Coniq

Data Sharing = Data Caring?

In today’s digital age, with AI advancing at an unstoppable pace, consumers are becoming increasingly aware of both the incredible power and the significant risks of sharing their data with businesses. As a global leader in CRM and loyalty solutions, Ben Chesser has seen, firsthand, the profound impact data sharing can have – not only on businesses but on customers as well.

credit: ROS Retail Outlet Shopping

HOW DATA DRIVES OUTLET CENTER PERFORMANCE

In today’s fast-paced retail landscape, data is no longer just a luxury – it’s the foundation for staying competitive and future-ready. At ROS Retail Outlet Shopping, we understand that success isn’t just about collecting data; it’s about how we use that data to address challenges, boost performance, and spark growth.

credit: HyperIn

DATA SHARING – THE CURRENCY OF TRUST IN COMMERCIAL REAL ESTATE

Shopping centers have evolved beyond physical spaces into dynamic digital ecosystems where every interaction generates valuable insights. The challenge isn’t just collecting data—it’s about using it responsibly to drive tenant success, states Jean Carlos Delgado, the Brand and Marketing Director of HyperIn. In this guest article, he explains the benefits and conditions of data sharing on the B2B and B2C levels and why trust is most important in all aspects.

credit: Supernova

Gift Card Solution: “Giving SHOPPING CENTERS ANOTHER COMPETITIVE EDGE”

SmartGifty is a web-based gift card management solution, especially useful for shopping centers. Through this solutions shopping centers’ management or marketing department have complete access to all data for all shops and all centers in the chain. They can analyze a number of statistics to plan effective marketing activities and have control over the gift card stock. Supernova was one of the first clients of SmartGifty and Supernova gift Card is the most popular Shopping center. Supernova CEO Markus Pinggera talks about his experience with the solution.

“THERE IS A VIABLE SOLUTION FOR EVERY PROPERTY”

In an interview with ACROSS, Joachim Stumpf, Managing Director of BBE Holding and IPH Handelsimmobilien, analyzes the role of retail real estate in light of the current economic and social situation. His conclusion: “Advancing polarization is a key issue when it comes to discussing what options we have to counter the transformation in retail. Against that backdrop, we also need to rethink retail and locations. Despite all of the challenges, good and individual types of use can be found for all properties – but getting there can be painful.”

Italie Deux shopping center, Paris, France. /// credit: Ingka Centres, ACROSS

Place Of The Week: Italie Deux

Italie Deux, acquired by Ingka Centres in 2023, is one of the largest retail-led mixed-use destinations in Paris, France. With its acquisition, Ingka Centres aims to create hotspot that serves as a new meeting place for the neighboring community.

Gesundbrunnen-Center, Berlin, Germany. /// credit: ACROSS, ECE

Place Of The Week: Gesundbrunnen-Center Berlin

Gesundbrunnen-Center in Berlin, Germany, offers everything under one roof. With the recently announced expansion of the mixed-use shopping destination, the center further cements itself as an outstanding highlight of the German capital’s retail and office offer.

Outlet Village Sofia design (left), Stoyan Kolev, CEO of Trinity Capital (right). /// credit: Trinity Capital, Atelier Serafimov Architects

TRINITY CAPITAL BULGARIA: “WE ARE DEVELOPING NOT ONLY AN OUTLET, BUT A POWER-SHOPPING DESTINATION”

Trinity Capital is one of Bulgaria’s most prominent developers and owners of retail real estate. After developing retail parks and acquiring shopping centers, the company is now entering the market for designer outlets and planning Bulgaria’s first outlet village in Sofia, which will be in the direct vicinity of the largest retail park in the Balkans, which belongs to Trinity as well. Stoyan Kolev, CEO of Trinity Capital, explains why Bulgaria is ready for an outlet, his plans for the location, why the combination of outlet and retail park makes sense, and why entertainment and gastronomy are essential keys to more footfall.

Jurij Triller, CEO of Smart Octopus Solutions.

Shopping Center Gift Cards: Personalization Meets Profitability

Jurij Triller is the CEO of Smart Octopus Solutions. Together with a co-founder, he has developed a smart gift card solution that offers a closed loop to customers and partners, unlike comparable products. He talks to ACROSS about the advantages of being independent from a major player like Visa or Mastercard, what data insights he can ensure as a result, and why personalization and customization are key.

VPS technology in use at Singapore's Changi Airport. /// credit: HyperIn

HyperIn: Asia Leads the Way in AR Wayfinding

Across Asia, Visual Positioning System (VPS) technology utilizing augmented reality (AR) wayfinding is transforming how people navigate complex commercial spaces. From shopping malls and airports to mixed-use developments, digital navigation is evolving beyond static maps—offering real-time, interactive experiences through mobile devices.

"Outlook 2025" (left), Klaus Striebich (right). /// credit: ACROSS, Klaus Striebich

OUTLOOK 2025: “Stay In The Minds Of Customers”

“The greatest challenge for our industry in the following years will be to stay in the minds of customers on a permanent basis,” states Klaus Striebich, Managing Director of RaRE Advise, and Head of the ACROSS Advisory Board, in the new “Outlook 2025” edition.

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Shaping Spaces: Top Placemaking Projects of 2025
Across the globe, developers and architects are reimagining what it means to create “retail space.” The projects featured in this special edition, selected by leading industry experts, represent more than just successful developments; they are blueprints for the future of how we live, shop, and connect.
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