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Susan Hagerty Bonsak is the new CEO of Placewise and, in this role, one of the recent members of the ACROSS Advisory Board. She strongly believes in footfall and the future of physical malls. In her first interview with ACROSS, she shares her view on the European shopping center industry, the importance of data connected with technology, and why a collaborative focus of all stakeholders is so important.

NEPI Rockcastle’s net operating income (‘NOI’) rose 23% in the first nine months of 2023 (‘9M 2023’) to 365 million Euro, versus the same period of 2022, continuing the robust pace of growth since the end of the Covid pandemic. The main drivers of the strong performance were a combination of tenant sales performance and the contribution of the acquisitions completed in 2022.

In October, the largest photovoltaic system installed on a shopping center roof in Germany will be completed at Paunsdorf Center in Leipzig. Construction work starts at the end of July. Paunsdorf Center is working closely on this project with the city of Leipzig and its cooperation partner Leipziger Stadtwerke. The project shows that the retail and leisure destination takes its responsibility as a local player seriously and is expanding and strengthening local partnerships.

EuroShop 2023 has closed its doors for 2023. 1830 exhibitors from 55 nations presented their product innovations to approximately 81,000 trade visitors from 141 countries. Heidemarie Kriz reflects on the five days of the trade fair and concludes that while the fair had international appeal, the exhibitors could have been more emotionally engaging.

How would one summarize the last 15 years in retail real estate? Gregory Fonseca, Director of Architecture BDP, expresses it in one word: disruptive. He takes us on an instructive journey through 15 years of retail and retail architecture.

European retail sales have declined in the month of October as consumers struggle with the increased cost of living. However, the real effect will become the new reality in 2023. During Christmas season, shopping places such as the shopping centers managed by the Austrian SES have performed very good. One reason is the focus on a positive customer experience.

Finnish retail real estate tech company HyperIn’s latest mall retailer data shows that sustainability-related tenant offers have risen significantly in 2022, with the word green appearing in up to four times as many offers over the last year. The trend is an indicator for retailers on ad targeting, pointing towards an increasing share of ads for green products and experiences.

Meeting customer expectations for omnichannel experiences is key to the success of the mall of the future, argues Peter Tonstad in his PropTech column. His company, Placewise, is heavily investing in products in order to address the longer-term expectation that shopping centers will become true omnichannel offerings.

The leading owner-operator that is redefining the outlet shopping experience with a portfolio of eleven premium outlet centers in nine European countries – has had its Long-Term Issuer Default Rating (IDR) and senior unsecured rating of BBB+ with a stable outlook affirmed by ratings agency Fitch Ratings.