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In a world that’s becoming increasingly digital Ingka Centres believes the future lies in real-world connection. Through a bold mix of play, purpose, and partnership, Ingka Centres is transforming retail destinations into inclusive, experience-driven Meeting Places.

Retail and tourism are merging, as malls transform into destinations where visitors seek experiences, not just products. From Dubai Mall to Mall of America, the world’s shopping centers are reinventing themselves with entertainment, digital services, and personalized journeys. With innovations like SmartGifty, even regional players such as BTC City Ljubljana are proving how digital gift cards, loyalty programs, and smart platforms can turn retail hubs into tourist magnets. The future of shopping is experiential, digital, and sustainable. And it’s already here.

Innovation and the safeguarding of future success require conviction and values – ECE celebrates its 60th anniversary in 2025. This is more than just an anniversary: It is a commitment to continuous change and responsible business practices. ECE Marketplaces CEO Joanna Fisher, who has been with the company for nearly three decades, discusses the power of putting values into practice, her own journey from a working student to a top manager, and how true innovation can only be achieved through integrity and clarity.

Redevco has named Séverine Maumy as its new Head of Asset & Transaction Management, bringing more than two decades of pan-European real estate expertise to the role. Joining the company’s Leadership Team and Investment Committee, Maumy’s appointment underscores Redevco’s focus on strengthening its capabilities and talent as it scales its business. She will report directly to CEO Neil Slater.

NEPI Rockcastle N.V., Europe’s third largest listed retail real estate company by portfolio value, achieved a 12.1% growth in NOI (net operating income) year-on-year in the first half (H1) of 2025 to €307 million as a result of the large acquisitions completed in 2024 and a continued improvement in the existing portfolio through active asset management, despite a challenging macroeconomic background.

With a dynamic mix of shopping malls, retail parks, hotels, and residential developments, BALFIN Group is setting new benchmarks for real estate in Southeast Europe. In this exclusive interview, the company’s Vice President of Real Estate Asset Management, Csaba Toth, outlines BALFIN’s growth strategy, from expanding its footprint across the Balkans to entering mature Western markets. He explains how the group is redefining retail, embracing digital innovation, and why its integrated approach makes BALFIN a one-stop gateway for international investors and retail brands eyeing this fast-growing region.

ESG is everywhere in commercial real estate – on investor slides, in procurement tenders, in board-level commitments. However, while the environmental and governance pillars are well-institutionalized, the social side often remains vague, difficult to quantify, and harder to activate. That gap caught my attention, states Jean Carlos Delgado, Brand and Marketing Director, HyperIn Inc.

How are design, technology, and sustainability transforming the automotive trade from traditional showrooms to digitally connected spaces? The recently published ninth edition of inSites – a special publication by umdasch – titled “From Showroom to Brand Room”, explores which emerging trends are overturning traditional retail concepts, why the quality of stay has become a must-have, and why integrating digital touchpoints is essential.

EDGE certification is a key part of Kaufland’s bold plan to slash CO₂ emissions across its vast real estate portfolio. From triple glazing to heat recovery systems, Dominik Uhe, Head of Investor Relationship Management at Kaufland International describes how a data-driven approach is transforming Kaufland’s properties into models of green retail – and why Kaufland believes sustainability starts with the building itself.

Consumer behavior is changing: Price awareness meets experience, and higher quality is in demand. Between premium concepts that offer high levels of experience and the successful formats found in the discount sector, there is less and less room for what has long been known as the “mid-range segment”. ACROSS spoke to Lars Jähnichen, Managing Director of the IPH Gruppe, and Dr. Johannes Berentzen, Managing Director of BBE Handelsberatung, about the causes, effects, and opportunities associated with this development – with a focus on consumer behavior, space requirements, and the impact on locations and the real estate industry.

To millennials and Gen Zers, wellness has become a daily, personalized practice rather than a set of occasional activities or purchases. McKinsey’s latest Future of Wellness survey finds that distinct consumer segments are catalyzing demand for goods and services in wellness subcategories.

Let’s take a quick glance beyond the borders of Europe, as many markets hold much more promise than we might think. As businesses contemplate the next steps in their growth strategies, the question arises: when will we see new store openings in countries like Iraq, vibrant dining establishments in Pakistan, and ventures marked with flags in Tanzania or Kenya? Furthermore, why do Bangladesh, India or Saudi Arabia often remain absent from many brands’ master development plans? After years spent in international development, attending countless business meetings and conferences, Will Odwarka, Founder and CEO of Heartatwork Hospitality Consulting, and Member of the ACROSS Advisory Board, presents a candid perspective on this matter: Our collective bias and judgment often deter us from exploring these promising markets.

In addition to its function as a supplier to the population, retail is increasingly taking on the role of entertainment. Concepts built around customer experience and gastronomy are now essential components of shopping centers, shows the latest shopping center report on Germany from the EHI Retail Institute.