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credit: Action

Action Plans To Step Up Expansion In 2025

Following non-food discounter Action’s positive results in net sales growth and successful expansion strategy last year, the retailer is aiming for further market entries in 2025.

credit: NextRivet

Data Sharing Begins with the Right Mindset

Data exchange in the shopping center industry is still in its infancy, states David Blumenfeld, Co-founder of NextRivet. While the benefits of data sharing between landlords and tenants are obvious, retailers are not enthusiastic about giving their landlords more insight into their business. For efficient data sharing, an honest and good lease relationship is essential. In this interview, Blumenfeld explains why data sharing is so important, but it requires a change in collaboration. Landlords are in the driving seat when it comes to data sharing. They have to prove the value of the data before demanding anything in return. The value of data is always the driving force.

credit: Coniq

Data Sharing = Data Caring?

In today’s digital age, with AI advancing at an unstoppable pace, consumers are becoming increasingly aware of both the incredible power and the significant risks of sharing their data with businesses. As a global leader in CRM and loyalty solutions, Ben Chesser has seen, firsthand, the profound impact data sharing can have – not only on businesses but on customers as well.

A year and a half since the opening of the expansion, Eurovea shopping center has reached 95% occupancy, and has successfully renewed around 50 leases this year. /// credit: Eurovea

EUROVEA: HOW TO CREATE A UNIQUE SHOPPING CENTER ON A SATURATED MARKET

Exciting new leasing partners and new openings further cement Eurovea’s position as the most innovative and highest-quality shopping center in Bratislava. In an interview with ACROSS, Leasing Manager Katarina Paule talks about what it takes to prevail in a competitive market like Bratislava, why Eurovea offers the ideal market entry, why F&B and leisure, in particular, are influenced by the entire Eurovea City, and why it’s ultimately all about the community.

Brendon O'Reilly, Managing Director of FASHION HOUSE Group (left), Outlet Centre Pallady in Bucharest, Romania (right). /// credit: FASHION HOUSE Group

WE STILL NEED MORE INVESTORS WHO UNDERSTAND OUR BUSINESS

Fashion House Group is the only outlet operator in Romania, and it benefits from a growing interest in international brands in Southeast Europe. In this interview with ACROSS, Brendon O’Reilly, Managing Director of Fashion House Group, explains how he wants to grow and expand with these brands.

credit: BBE Retail Consultancy, WOW Concept

CUSTOMER HAPPINESS NEEDS TO BE REFLECTED IN TURNOVER FIGURES

True retail experience represents a major opportunity to inspire and retain customers when they visit a store – perhaps the only opportunity, says Dr. Johannes Berentzen, Managing Director of retail consultancy BBE. Yet, how can experience and, by extension, success be measured? In an interview with ACROSS, the strategy consultant talks, among other things, about how and why we need to rethink space in brick-and-mortar retail, which key figures we should question, and what role technology plays in the process. The underlying challenge: The successful implementation of good ideas requires creativity, entrepreneurial courage, and the necessary funds.

credit: Shutterstock

European Consumer Sentiment Has Stabilized

Between last quarter and now, consumer sentiment has turned in a more positive direction, even though most consumers continued to report having mixed feelings about the economy, reveals the latest study by McKinsey´s ConsumerWise branch.

THE RETAIL AND HOTEL INDUSTRY – A LONG-LASTING LOVE STORY?

Retail tourism is here to stay. Travelers collectively spend billions of euros every year when they shop. They create jobs, providing income for retailers, craftsmen, and designers. Retail is one of the world’s most diverse industries, shaping every part of the travel experience, and retail tourism is playing a pivotal role in the recovery of the travel and tourism sector, which saw inbound tourism revenues surge by 82 percent in 2022, according to the World Travel & Tourism Council (WTTC). Despite all the challenges brought on by the pandemic, retail tourism remains strong. Furthermore, if tourism and hospitality are to play an important role in the future of retail, then the presence and location of hotels is crucial, experts say. What, however, does the joint potential of the retail and hotel industry look like? This ACROSS cover story analyzes the synergies between the retail and hotel industries.

THE RETAIL AND HOTEL INDUSTRY – A LONG-LASTING LOVE STORY?

Retail tourism is here to stay. Travelers collectively spend billions of euros every year when they shop. They create jobs, providing income for retailers, craftsmen, and designers. Retail is one of the world’s most diverse industries, shaping every part of the travel experience, and retail tourism is playing a pivotal role in the recovery of the travel and tourism sector, which saw inbound tourism revenues surge by 82 percent in 2022, according to the World Travel & Tourism Council (WTTC). Despite all the challenges brought on by the pandemic, retail tourism remains strong. Furthermore, if tourism and hospitality are to play an important role in the future of retail, then the presence and location of hotels is crucial, experts say. What, however, does the joint potential of the retail and hotel industry look like? This ACROSS cover story analyzes the synergies between the retail and hotel industries.

Rüdiger Dany, CEO of NEPI Rockcastle. /// credit: NEPI Rockcastle

NEPI Rockcastle Starts 2024 With Double Digit Growth In Net Operating Income And Tenant Sales

NEPI Rockcastle achieved a 12.7% uplift in net operating income (NOI) to 135 million euros in the first quarter (Q1) of 2024 versus Q1 2023. On a like-for-like (LFL) basis NOI was up 9.4%. This solid growth was driven by higher base rents and tenant turnover as well as tight management of operating costs across its retail property portfolio, the largest in Central and Eastern Europe, reveals NEPI Rockcastle in its latest Q1 2024 business update.

Emre Yıldız, Founder and CEO of Octopus. /// credit: Octopus

OCTOPUS – a physical touch of retail

“Octopus is not just creating technology; we are building an entire ecosystem that mirrors the online world’s interactivity in the physical world, all centered around our screens and the Octopus app. We are crafting an environment where digital engagement is as natural and intuitive as using a smartphone or computer,” explains Emre Yıldız, CEO and Founder of Octopus, in his interview with ACROSS.

Maison Louis Vuitton, Champs Elysées. /// credit: Shutterstock

European Luxury Retail Markets Remain Resilient

The European luxury markets remain resilient, bolstered not only by high-wealth luxury shoppers but also the return of high-spending tourists to Europe, reveals the 2024 European Luxury Retail Report by Cushman & Wakefield.

credits: EVATRIFFT/JOST GANTAR/FLORIAN STÜRZENBAUM/SES

FIRST AND FOREMOST OUR FOCUS IS ON CUSTOMER RELEVANCE

“We are firmly committed to continuously raising the level of our malls,” says Christoph Andexlinger. The SES CEO explains why reliability and the continuous development of quality and offers are the best paths forward and why the industry urgently needs to work together to present shopping centers as places that provide attractive working conditions and benefits, which, in fact, they are.

credits: EVATRIFFT/JOST GANTAR/FLORIAN STÜRZENBAUM/SES

FIRST AND FOREMOST OUR FOCUS IS ON CUSTOMER RELEVANCE

“We are firmly committed to continuously raising the level of our malls,” says Christoph Andexlinger. The SES CEO explains why reliability and the continuous development of quality and offers are the best paths forward and why the industry urgently needs to work together to present shopping centers as places that provide attractive working conditions and benefits, which, in fact, they are.

credit: Placewise

Centers and their tenants need a joint focus on the end user!

Susan Hagerty Bonsak is the new CEO of Placewise and, in this role, one of the recent members of the ACROSS Advisory Board. She strongly believes in footfall and the future of physical malls. In her first interview with ACROSS, she shares her view on the European shopping center industry, the importance of data connected with technology, and why a collaborative focus of all stakeholders is so important.

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Shaping Spaces: Top Placemaking Projects of 2025
Across the globe, developers and architects are reimagining what it means to create “retail space.” The projects featured in this special edition, selected by leading industry experts, represent more than just successful developments; they are blueprints for the future of how we live, shop, and connect.
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