DIGITAL CONSUMER ENGAGEMENT, CX FUTURE AND THE ADVANCE OF THE METAVERSE-RELATED ACTIVITIES INCLUDING E-COMMERCE RETAIL

Digital marketplace, digital customer engagement, digital ecosystems are terms used commonly today. While applying creativity in leveraging data, analytics, and technology, marketers are more and more preoccupied with customer privacy and trust, CX ingredients, and predictive CX platforms as CX future in the digital world.

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