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Over the past decade, the retail landscape has undergone a seismic transformation redefining the very essence of the sector. Customers’ expectations of convenience, personalization, experience, community, and sustainability have changed dramatically. The purpose of physical stores is being redefined, with goods and products taking a backseat to experiences. Today, successful retail destinations are those that cultivate connection, joy, and community.

“Across all markets, we are seeing that retail has remained a resilient and thriving sector,” explains Cristina Santos, Executive Director Property Management at Sonae Sierra. More than almost any other European company, Sonae Sierra is strategically diversified across several regions and adapts to the specific requirements of each. The company has extensive experience with its own properties and has increasingly used that knowledge as a cornerstone of its approach to manage third-party properties.

Retail is polarizing towards the absolute top locations, among them metropolitan locations, and A-cities. There are many cases proving this but there are also exceptions – and not just any, but successful exceptions. The recent DeepTalk online-discussion took a closer look at one such exception and looked a little behind the letting and positioning strategies of the Europa-Galerie Saarbrücken in Germany, one of the outstanding best-practice examples.

In today’s challenging market, how can stakeholders truly maximize value? As consumer behaviors evolve and sustainability becomes a priority, innovative monetization strategies are essential, especially in redevelopment projects. The commercial real estate sector has historically adapted to economic changes, transforming into an ecosystem in which experience, technology, and community engagement are crucial.

Architecture, service, offerings, technology, and sustainability—these are the key elements of consumer needs-related projects. Fiba Commercial Properties explains how these aspects are properly implemented and integrated and, in the end, deliver a unique, captivating experience that goes beyond what traditional retail developments offer.

NEPI Rockcastle has delivered a robust performance in Q3 2024, achieving a 12.3% growth in net operating income (“NOI”) to €411 million in the first nine months (“9M”) of 2024 versus the same period of 2023. On a like-for-like (“LFL”) basis, NOI increased by 8.4%. The continuing momentum in the Company’s growth was driven by higher rents and short-term income as well as the disciplined management of operating costs.

ACREM is the mall management company behind TEG (Tirana East Gate). The shopping center in Albania set a completely new standard regarding professionalism and efficiency, resulting in the Albanians not having to hide behind the Western industry giants in terms of footfall and catchment areas. ACROSS Management Director Reinhard Winiwarter discussed with Elda Hysenbelli, CEO at ACREM, and Joana Korimi, Head of Marketing at ACREM, what mall management and marketing à la TEG looks like, what their customers demand, and why some customers feel so comfortable in the center that they even get married there.

Ian Sandford, President of Eurofund Group, creates places that combine shopping, gastronomy, and leisure, ensuring that everyone finds a reason to go to a center every day. He coined the term “shopping resort” as a result. After numerous very successful projects, particularly with Puerto Venecia in Spain and Ubbo in Lisbon, he is now bringing his idea of a shopping resort to the Rhein-Ruhr Zentrum in Germany. In this interview, he explains what managers can learn from goldfish and why courage is more crucial than ever. He also shares his plans for the Rhein-Ruhr Zentrum and his other assets.

MAPIC has revealed the finalists for its highly anticipated MAPIC Awards 2024. The awards, which recognise outstanding achievement across 13 categories, showcase the year’s most innovative and impactful players in retail real estate, from established brands to emerging concepts. Winners will be announced on 28th November during MAPIC in Cannes, France.

Steffen Eric Friedlein is Managing Director Leasing Services at ECE Market places and, as such, is a member of the prestigious MAPIC Awards jury. In an interview with ACROSS, the manager talks about why positive examples are more important than ever, especially in economically challenging times, what constitutes outstanding performance in the retail real estate industry, and how he and his team implement the principle of excellence across the ECE portfolio.

This summer, ROS Retail Outlet Shopping joined the French FREY Group to grow together in the outlet sector. In this interview, Antoine Frey, CEO of FREY, and Thomas Reichenauer, Co-Founder and Managing Director of ROS Retail Outlet Shopping, explain which values and visions both companies have in common, what plans they are pursuing, especially with their first project in Malmö, and why they feel particularly comfortable in the outlet and outdoor shopping sector in the long term.

“Commercial Real Estate is not a short-term project,” says Yurdaer Kahraman. The CEO and Board Member of Fiba Commercial Properties has dedicated his career to the retail real estate industry. He is familiar with the international and German markets and, through Fiba Commercial Properties, now operates some of the most innovative centers in Türkiye, Southeastern Europe, and the Far East. In the ACROSS interview, he critically examines the management of the European retail real estate industry and concludes that only quality will prevail. In today’s competitive environment, it is not a matter of being the largest in the number of assets and area. The winners are those who are fast, innovative, and sustainable.

“We are all aware of the seismic changes in the retail landscape in recent years that have affected both owners and occupiers”, says Chris Fleetwood, Deputy COO Real Estate at Redevco. Therefore, a combination of macroeconomic events, higher-for-longer interest rates and inflation, increased consumer awareness of their own environmental footprints and values, and the emergence of transformative technologies have created an ever more competitive environment.

The secret to a thriving retail destination lies in the art of curating a unique combination of retailers set against aesthetic backdrops with a blend of loyal customers, brands, and events that consistently attract new visitors. This is no easy feat in the competitive European market. However, The Playce at Potsdamer Platz, located in central Berlin, has emerged as a place of “firsts” for the city, Germany, and Europe.

Like no other German shopping center, “The Playce” at Potsdamer Platz in Berlin is a shopping and cultural destination that focuses on food and beverage, leisure, and retail stores that are new to Berlin or unique in their concepts. One and a half years after its opening, The Playce is now 96 percent leased. ACROSS discusses why now is the best time to be part of the project with Roger Goyk, Director of Retail Brookfield Properties, and Jonathan Doughty, Special Project Manager at ECE.