The transformation continues. In the past few decades, digitization has continuously broken down borders and turned retail upside down. The global pandemic stalled globalized supply chains. The Ukraine war further exacerbated the situation. At the same time, customers are more demanding than ever before. For them, consumption has changed from an activity to a condition. They do not distinguish between the physical and virtual worlds of experience.
The 72nd international Retail Conference at the Gottlieb Duttweiler Institute will among others topics discuss:
- How can reliability and trust be built when supply chains and raw materials are no longer guaranteed?
- Who bears the additional costs in a low-margin industry?
- How important does sustainability become when the availability of goods decreases?
- How can business models establish themselves permanently in a hybrid world?
For more information about this event click here.