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The International Retail Summit is one of the international community’s leading strategy platforms for decision-makers and thought leaders in the retail and consumer goods industries. Participants are decision-makers from retail and related industries, entrepreneurs, academia and journalists from Swiss and European quality media.

Dan Mason, Co-Founder and Managing Director at Realm, discusses the developments and challenges of the outlet market, the opportunities a UK-based operator sees in Europe, and how the training of a five-star hotel group can be a key to increasing sales, performance, and motivation.

“What a ‘better everyday life’ means in terms of shopping center experiences has significantly changed over the last 15 years, states Vasco Santos, Global Sales & Leasing Director at Ingka Centres. As a result, the key performance metrics for such spaces have also evolved,” he explains. We might take the same numbers into consideration, but the way in which these numbers should be interpreted is new.

A crisis forces us to think in new and different ways. It is a challenge – but finally, almost always, it leads up to new ideas and helps to speed up the much-needed change, states Caroline von Westerholt, Head of Strategy & Repositioning of Retail Properties at Twenty One Media GmbH. She explains her biggest learnings from the current crisis.

The role of shopping center events has changed: So-called “community events” have become increasingly common. They often replace traditional event formats that have dominated the center event scene for many years. André Stromeyer, Managing Director at HBB, and Anita Stampfl, Special Projects Manager at HBB discuss why the situation is the way it is, where the advantages and challenges lie, and why this fact does not make center marketing any easier.

Why should customers visit stores in which they know exactly what to expect? In order to captivate their guests, stationary stores need a network of creative ideas, event plans, a talent for creating narratives, and a considerable amount of boldness. Therefore, some old dogmas have to be thrown overboard.

ACROSS-partner urbanOvation organized a series of discussions exploring trends driving the future of the built environment. The second part will take place 19 October 2022 17:00 – 18:30 (CEST) via Zoom. Register now and get a free spot.

The Retail Village brings new up-and-coming concepts, digital marketplaces, quick-delivery specialists, and DNVB together. This focus on new retail brands and concepts from around the world will be introduced at this year’s show.

La Torre Outlet Zaragoza’s brand portfolio continues to grow with the recent openings of fashion brands Jack & Jones and Double Agent as well as perfumery Primor. The food court of La Torre Outlet Zaragoza grows with the arrival of Kentucky Fried Chicken and the reopening of the extended Sushidom restaurant.

In order to become the “center of the community”, retail spaces have to offer public services that people want and need, as well as opportunities for people to come together and build community. That entails, among other things, rethinking the tenant mix to generate footfall as well as creating more events and activities that attract people.

In view of the war events in Ukraine with incomprehensible suffering for the civilian population, the retail alliance “Leben gehört ins Zentrum” (“Life belongs in the center”) together with the German Council of Shopping Places have launched a broad Ukraine donation campaign. The donations will be used for medical supplies. The campaign is launched in cooperation with the University Hospital Schleswig-Holstein.

Since the beginning of the pandemic, the message to the UK has been to shop local and support your community during the incredibly difficult period that we all faced. Even as town and city centers began to open up again, independent retailers have maintained their position in the spotlight of the retail industry, be it bricks and mortar or online.

The international retail property market event will gather 3,000+ retail, property, food & leisure leaders from over 40 countries at the on-site event in the Palais des Festivals from November 30 to December 2, 2021.

“Looking at the digital transition, ECSP members are certain that the future is omni-channel.”