Operations Manager, Porto, Portugal

Reference: 13185
Country: Portugal
Duration: Permanent
Salary: £40.000 - £49.999
Sector: Shopping Centre & Venue Management


Exclusive Operations Manager opportunity for an established Shopping Center or Retail Operations Manager looking to progress their career!


A high calibre individual is sought to assume the Operations Manager position at a recognized Shopping Center in Porto. This property requires a polished and professional individual with proven operational/ technical experience within property management to effectively represent the Company.


  • Lead, manage and motivate the hard and soft services teams to deliver outstanding results.
  • Effectively manage contractors to ensure absolute compliance with all rules, regulations and statutory requirements.
  • Manage and control the operational budget, with a clear focus on reducing costs without compromising service standards.
  • Work in conjunction with relevant authorities, organizations and regulatory bodies to establish the scheme as a safe and enjoyable environment for staff, tenants and customers.
  • Liaise daily with clients, tenants, and contractors to build strong professional relationships and ensure standards of service are maintained.
  • Assist the General Manager in the implementation of the Centre’s strategy.


  • Existing technical/operational experience at a senior level within a shopping center, venue, airport, leisure destination or similar environment.
  • Competent in contractor management.
  • Excellent interpersonal skills and communication skills.
  • Experience managing significant budgets.
  • Extremely high standards and are confident leading and managing large teams.


  • This is a key shopping center within the Company’s portfolio.
  • This is an integral role in the successful running of the scheme.
  • The employer is one of the biggest companies in the Retail Real Estate industry.