Credit: GDI

69th International Retail Summit /// September 5 – 6, 2019 /// Zurich, Switzerland

More Retailing, Less Retailers: New Purpose In a New Ecosystem

The mechanics of retail are simple: procure goods cheaply and place them on the shelves with a decent margin. But the ecosystem of consumption and value add are being reconfigured, and roles are changing. Fewer retailers are needed, and time comes before space in the always-on world; the right product must be available in the right place both faster and more agile. This means retailers must acquire new skills or enter into innovative partnerships. An entrepreneurial – not managerial – attitude is required. The retail world of tomorrow belongs to those who take initiative.


  • Hendrik Blijdenstein (Digitec Galaxus) reveals how his company became Switzerland’s biggest e-commerce retailer     
  • Iconic designer Demna Gvasalia (Vêtements, Balenciaga) reveals insights from the fashion world
  • Chiang Jeongwen (China Europe International Business School) describes the future of retail in China
  • Olaf Koch (Metro) explains how he prepares his company for online retail
  • Stephan Fetsch (KPMG) anticipates the end of consumption as we know it
  • Mette Lykke (Too Good To Go) presents her app fighting food waste     
  • An Xiao Mina (Harvard University) analyses how viral objects change our shopping behavior
  • Götz Rehn (Alnatura) draws lessons from organic food retail
  • Pauline Png (habitat by honestbee) presents Singapore’s latest NewGen supermarket
  • Tom Szaky (TerraCycle) introduces his zero-waste platform, Loop

For more information about programme, speakers and sign-up, click here

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